Ashley HomeStore reviews and complaints 1
View all 785 complaintsAshley HomeStore - unprofessional/unethical business
Our first and last Ashley experience is one for the ages. We spent 90 minutes looking for a piece of furniture and at the time of purchase it took 10 seconds to walk out with a promise never to return!
This falls in the "Buyer be Ware" category. Ashley Homestores are independently owned. The one in the Hilton Head/Bluffton area has some stringent after sale clauses that should make you take a second look before you sign!
24 hour all sales final no matter what! Although the State of SC allows for more.
20% restocking fee (OUCH)!
No commitment to deliver when promised.
If you challenge them, plan on voiding the sale. I would recommend that you review the terms before they run your card, otherwise if you use a debit card, you will be out your money for up to 5 days!
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In salt Lake city utah they will charge you 30% they call it the dirty 30ty customers beware