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Ashley Furniture Homestore / returns - customer service

1 Indianapolis, IN, United States

Bought two sets of bar stools in store. They ordered the wrong height. I called to see what could've done when I realized they did not fit under the counter. They said once it is delivered to your house there is nothing that can be done. I had to refuse delivery. However they delivered the stools when I was not home. They were hours before the scheduled delivery and did not call me to let me know. Months later I am still dealing with customer service who hardly ever call me back. They keep saying it is my fault for excepting them. Terrible customer service.

Jun 4, 2018

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