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Ashley Furniture / peeling leather recliner

1 GA, United States

I purchased furniture worth $ 5000 from ashley furniture last year as well as 5 yr extended warranty. Everything seemed fine till my leather recliner started peeling a few months ago. From then started my ordeal with the furniture company. Since it is over a year it is out of manufacturers warranty as per them. But I have extended warranty, which according them does not cover this particular defect. I have been to the store and calling the customer service but no one is helping me out. I am getting ready to launch a complaint with the bbb.


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