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ASC Sunroof / Bad service

1 United States

This is not a complaint, but wondering what to do situation. I have a friend that has a 2002 Dodge Ram Pickup that She had an ASC Sunroof put in when she bought the Pickup new. She had some work done on Her pickup at a Dodge Dealership, and now the Sunroof won't close all the way and the red light in The ASC button in the Overhead Control buttons stays on. The Sunroof will go all the way forward, but pops up a little at the back edge of the Sunroof and water gets in a little and gets the headliner wet. She thinks that the battery was disconnected. The Dealership said that the ASC Dealer (Western Sunroof, 2400 N.E. Holladay Street, Portland, Oregon 97232) shut down. I tried to get a hold of them too, but it says that the phone is disconnected. I was wondering if you might be able to tell me what to do to correct the Sunroof problem. I tried to get it to correct it's self by doing some of the things in the ASC Owner's Operation Manual.


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