Beware of ASAP Relocations. Prior to my issue, in the last 36 months, they had 95 complaints from the BBB.
I was the 96th. And they have another already.
On 9/25/06, I received an email from firstname.lastname@example.org, Confirmation Number 26642, to use ASAP Relocation services to move on 10/7/06. I spoke to Brian on the telephone on 9/28/06 described the move, Brian estimated the cost to be about $750. In a confirmation email Brian states
"We have placed your reservation for a local move from Fair Oaks, CA 95628 to Roseville, CA 95661 on 10/7/2006.
We will provide you with a crew of 3 professional movers and a fully-loaded moving truck at $105/hr for a minimum of 4 hours plus double drive time. We are prepared to meet or beat any better offer made by a fully licensed, bonded and insured moving company.
This price includes:
* Loading and unloading
* Disassembling and reassembling of your furniture
Of course they were late. We told the movers that we had all packing supplies we needed, but when the movers ran out of blankets they used cardboard to wrap the refrigerator, washer and dryer, and then charged us. The movers also charged over $600 for "unpacking", in addition to the hourly rate. The total cost was over $1,900. When I stated I disagreed, the mover told me to call the dispatcher, whom then told me to call the salesperson, whom of course was not available. The mover told me that if I would not pay the extra charges, they would take my furniture back to their warehouse and I would be charged for storage and the extra time for loading, unloading and travel.
Surfing the web you will find other stories about them, ALL Bad. I should have done my research before hiring these scammers.