Menu
ArtsCow Customer Service Phone, Email, Contacts

ArtsCow
reviews & complaints

www.artscow.com
www.artscow.com

Learn how the rating is calculated

2.0 8 Reviews

ArtsCow Complaints Summary

2 Resolved
6 Unresolved
Our verdict: When using services from ArtsCow with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for ArtsCow has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of ArtsCow. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ArtsCow reviews & complaints 8

Sort by:

Newest ArtsCow reviews & complaints

ComplaintsBoard
P
4:40 am EST

ArtsCow buggy

This website is overwhelmed by photos and animated pictures, maybe that's why it's so terrible glitchy.
I have been trying to place my order for three days and haven't succeeded yet.
I tried to order from four different devices and every time the situation is the same.
on the last step, it says that one item is out of stock and redirects me to the homepage. Ok, I put the items in the cart again without the exact one, it again says the same and again redirects me. It happens over and over again.
Done with them.

Read full review of ArtsCow
Hide full review
ComplaintsBoard
N
5:26 am EDT

ArtsCow don't deal with them

I ordered presents in June for my mom's birthday in August knowing how e-shopping may work sometimes. But it never arrived. For some reason they also never give tracking numbers, so you never know where your order is or whether it was shipped or not. I called their CS and they said that my order was shipped back to the vendor in JULY on its halfway! Nobody notified me about it. This is so unprofessional. I will never recommend you to anyone.

Read full review of ArtsCow
Hide full review
ComplaintsBoard
A
1:22 am EDT

ArtsCow Bad service and slow delivery

Made an order and received it only about three months later! All these months I have been in contact with ArtsCow and heard nothing but empty promises. I've tried many times to cancel my order but they did not let me and I had no other choices just to wait.
When I received it I was not happy about the quality but it was also impossible to get a refund.
I will never deal with these guys ever again and would not recommend them to anyone. There are better photo services out there.

Read full review of ArtsCow
Hide full review

Is ArtsCow legit?

Our verdict: ArtsCow's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while ArtsCow may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

ArtsCow earns 60% level of Trustworthiness

Average Trust Update: ArtsCow assessed by Complaints board with 60% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for ArtsCow. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for artscow.com can be seen as a positive aspect for ArtsCow as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of ArtsCow's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Artscow.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up ArtsCow and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • ArtsCow protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on ArtsCow's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • ArtsCow has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We found that the website ArtsCow is based in a high-risk country and appears to be selling well-known brands at unusually low prices. This could be a sign of potential fraud or counterfeit products.
  • We conducted a search on social media and found several negative reviews related to ArtsCow. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
8:43 am EDT

ArtsCow We got photos of completely strange person

It was terrible. About a month ago, we have ordered from the company www.artscow.com. We were shocked that the staff mixed the orders and has sent us completely wrong photos. These photos belonged to another person. We returned them and paid for the return on our own. But the staff did nothing in order to solve the problem and after 2 weeks we still haven’t received money.

Read full review of ArtsCow
Hide full review
ComplaintsBoard
S
9:51 pm EDT

ArtsCow Fail to deliver

purchase special get 4 of anything for $20. Did 20 pouches with company logo on it.
paid $60 with free shipping - per their support and website their order takes 7 to 9 days to process then another 7 to 9 days for airmail from China.

Currently it's been over a month and I've not received anything other than the initial emailed receipt (and spam for more services) from them. Do not go here if you expect anything in a hurry. Given the other complaints here I'm wondering if I will get a response at all to their "contact me" form.

Read full review of ArtsCow
Hide full review
ComplaintsBoard
Z
4:14 am EDT

ArtsCow This seller is scammer and impossible to get refund

I placed order on the website www.artscow.com. I got the confirmation info, but the seller old me to wait for 3 weeks. After this time, I haven’t received my order, and when I contacted the seller, he told me that they had some problems. He advised me to wait more, but after a month of fake promises, I asked to return money back. After that I heard nothing from the seller. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

Read full review of ArtsCow and 1 comment
Hide full review
1 comment
Add a comment
J
J
Jud
,
Oct 31, 2008 2:22 am EDT

Takes your money and pretends to ship immediately. After extended period an email inquiry gets a response that there was something wrong with my supplied address info. They claim to have sent it anyway and promise that if it is ever returned as undeliverable they will resend it. Nice scam. Wish I had read the earlier post. Stay away.

ComplaintsBoard
H
11:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ArtsCow Cheap crap / ripoff!

I ordered a canvas print, and after waiting for more than a month, a tiny little rolled up piece of photo paper came in the mail. No wood frame, not a canvas photo, just a rolled up canvas print. I'm disgusted that I spent time and money on this worthless crap made in Hong Kong. This is a warning. Don't order anything from this company, no matter how good the prices look. It's GARBAGE!

Read full review of ArtsCow
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
1:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ArtsCow failure to deliver product fraud

Placed order in November, emailed 3 times, no reply. called their so called 877 customer service number, nothing, cant even leave a message.
plan to contact the attorney general in humble tx (us headquarters) and file with them.
there are many complaints from people getting ripped off...

DO NOT ORDER FROM THESE SLIME BALLS...

THEY WILL BE GOING TO JAIL...

THEIR MAILING ADDRESS IS A MAIL FORWARDING COMPANY: USA2Me

Guess they will start answering questions too...

Read full review of ArtsCow and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
Jacob
New York, US
Mar 11, 2009 10:40 pm EDT

I have order several times from Artscow.com since they have lots of $0.99 deals w/ free shipping in SlickDeals all the time. No problems. Sometimes, it takes longer time, because they shipped from Hong Kong. Did you ever call them in Hong Kong time? There are about 12 hours difference.

Jacob

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact ArtsCow customer service

Website

www.artscow.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with ArtsCow?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ArtsCow Customer Service. Initial ArtsCow complaints should be directed to their team directly. You can find contact details for ArtsCow above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about ArtsCow. Discuss the issues you have had with ArtsCow and work with their customer service team to find a resolution.