Artisiana / Recieved damaged goods
I spent over $5, 000.00 buying olive wood products wholesale from Artisiana.
They are located in Tunisia, Africa.
When the products arrived I noticed many cracked and broken pieces. Also, there were missing pieces. The rest appeared to beok after a quick inspection. After only about a week of having these products, I noticed that the wood (chess sets, vases, candlesticks, mortar and pestles, bird cages etc) were cracking. Later I discovered a few pieces of a product with bark on them having been infested with termites. The termites were dead due to my pallet being fumigated at port.
I notified the company Artisiana about all the problems. They did absolutely nothing to fix the problem and now I am left with products I cannot sell and a bank payment I cannot make.
WARNING: Artisian.com are crooks!
I have documentation. Emails from Artisiana, pictures and witnesses.