Art Van Furniture / nightstands

Elk Grove Village, IllinoisSchaumburg, United States
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I purchased two nightstands for pick up. I had to call repeatedly to see if they came in. Sometimes, I waited up to an hour before I was connected with a live person. When I picked them up, they were both damaged. A "furniture doctor " came to my house six days later and said they could not be repaired. Art Van never got back to me. Four days later, I called Art Van and waited over 30 minutes for a live person. I was told the nightstands are out of stock and when they come in, I can return the damaged ones and pick up the new ones. No apology, no offer to deliver them. They could care less. Extremely frustrated!!! Horrible customer service!!!

Jun 19, 2017

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