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Art Van Furniture / nightstands

Posted: Jun 19, 2017 by   User 
Complaint Rating:  0 % with 1 votes
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Elk Grove Village, IllinoisSchaumburg, United States
I purchased two nightstands for pick up. I had to call repeatedly to see if they came in. Sometimes, I waited up to an hour before I was connected with a live person. When I picked them up, they were both damaged. A "furniture doctor " came to my house six days later and said they could not be repaired. Art Van never got back to me. Four days later, I called Art Van and waited over 30 minutes for a live person. I was told the nightstands are out of stock and when they come in, I can return the damaged ones and pick up the new ones. No apology, no offer to deliver them. They could care less. Extremely frustrated!!! Horrible customer service!!!
Complaint comments Comments (0) Complaint country United States Complaint category Furniture

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Art Van Furniture Logo Art Van Furniture
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6500 14 Mile Road
United States - 48092
+1 888 427 8826
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