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July 2, 2010
2008 Deerpark Dr. #364
Fullerton, CA 92831
Mr. Jones
This is in response to your letter dated June 30, 2010 and Move Out Statement provided.
How can you justify charging a good tenant of 11 months $4, 062, on a $1, 200 rental amount, when all rental payments were made on time. This amount represents approximately 4 months rent with only 1 month of early termination.
There are several items listed that I disagree with:
$85.00-Cleaning-Apartment was completely cleaned and left “broom clean” as my witnesses can attest to.
$70.00-Keys/Remotes-All keys and remotes were turned in on May 30th and I have a receipt from your agent for same.
$30.00-Labor-labor is unidentified
$75.00-Paint
$19.56-Paint Materials-this apartment had no damage requiring painting as not even one nail hole was placed in the wall.
$2, 200-11 Coupons ([protected]@$200)-On move out an attempt was made to pay the “12th” month rental payment. Rent was not accepted and we were told to “hold for final statement.” At the time of renting there was never a discussion that this move-in promotion would be charged back at termination of tenancy.
$2, 053.33-Unpaid Rent-On June 22nd a member of your staff disclosed that the subject unit had been re-rented with a June 24th move-in. Arnel is not allowed to collect double rents and therefore not entitled to this amount.
When initial contact was made about the possible need to terminate early the management office told us that all we needed to do was to continue paying the rent for the remainder of the lease term.
For a tenant that paid as agreed, never had a complaint, no problems, and kept the unit in excellent condition it appears unfair. Also this Move-Out Statement was prepared and approved on June 4th and appears to have been purposely been withheld.
We respectfully request re-evaluation based on the above information.
Please join the Facebook page "Misadventures with Arnel Management Company" to share your unfortunate events and take action.
I have read sooo many stories about the horrific experiences witnessed by many, we need to unite and take action. This is not what we signed up for and wanted to spend out hard earn money on! The ball is in your court now for us to be one voice!
I MUST SAY THAT NONE OF THIS SURPRISED ME IN THE LEAST BIT. I WORKED FOR ARNEL BACK IN DECEMBER 2001 AND THE EXACT SAME BULLSHIiT WAS HAPPENING THEM. THEY ARE THE EPITOMY OF SLUM LORDS. AT THE TIME STEVE MENSINGER WAS THE PRESIDENT OF THE CO. IN THE EVENT YOU ARE TRYING TO GET A HOLD OF THEM AND THEY FAIL TO RESPOND YOU CAN FIND THEM PERSONALLY OVER AT METRO POINT ON SOUTH COAST DRIVE NEAR KARL STRAUSS ACROSS FROM THE CAPE. THAT IS WHERE THE CORPORATE OFFICE IS. THEY ARE IN THE HIGH RISE BUILDING NEAR FINBARS AND THE PARKING STRUCTURE. THEY ARE ON THE 6TH FLOOR (or 5th) THEY GOT SUED A LONG TIME AGO FOR FAILING TO RETURN DEPOSITS. I THINK PROBABLY THE MOST SUCCESSFUL WAY TO BE HEARD AND DRAW ATTENTION WOULD BE TO PICKETT AND PROTEST IN FRONT OF THEIR "PRIZE PROPERTIES" THE CAPE, WIMBLEDON GLEN, AND SOUTHPOINT. RALLY PEOPLE BY MAKING 100'S OF FLIERS INFORMING TENANTS OF THE ILLEGAL AND FATAL BUSINESS PRACTICES AND LATE AT NIGHT POST THEM OF EVERY SINGLE DOOR. BY SATURDAY MORNING YOU SHOULD HAVE A PRETTY GOOD CROWD OF MISTREATED TENANTS. WEEKENDS ARE THEIR BIG DAYS TO RENT APTS THATS WHY YOU ALWAYS SEE THEIR BOOTLEG SIGNS POSTED BY ALL THE FREEWAY ON/OFF RAMPS. PREVENTING NEW PEOPLE FROM RENTING AND ENLIGHTENING CURRENT RESIDENTS WILL MAKE THE OCCUPANCY DROP RAPIDLY, THIS IS THE BEST WAY TO HURT ARNEL, ALL THEY CARE ABOUT IS NEW LEASES. YOUR POWER IS IN NUMBERS. SO BE LOUD AND PROUD; FIGHT BACK! (WHERE IS DAVID HOROWITZ WHEN YOU NEED HIM, OR MAYBE CHRIS HANSEN (the "to catch a predator guy) )
HAPPY RIOTING!