Arkadin / 800 service

1 Schaumburg, IllinoisSchaumburg IL, United States
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Arkadin has had a long history and poor billing practices but their latest is the most outrageous. So without any notice, they start charging "environmental fees" for phone service.. So you have to pay a minimum of about $80 whether you use their service or not. Since they are several months behind in billings, you dont see these charges until you have accumulated several months worth of excess charges. Then when you try and cancel, they make it as laborious as possible with several confirmations needed or it isnt cancelled properly and then you continue to incurr additional charges. So i am trying to figure out why i have a bill of several hundred dollars when we werent told of these new charges and we never used the product during that time.

May 10, 2017

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