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Argos / Treating Customers as a ###! Delivery...who knows which days do they deliver???

1 Slough, England, Berkshire, United Kingdom Review updated:

I have bought a sport equipment for 350 pounds and they simply couldn't deliver it!
When I was bying it, I have asked the store assistant if it is possible to get it for Saturday. She didn't know and told me I need to ask the warehouse. OK then, i said. Warehouse called me, I asked for Saturday and I have been told that it will be on the system that i am waiting for the first available Saturday. Next phone call...argos again with the same questions coz there was no information in the system that i'm waiting for Saturday. And it was all the same story for 4 times...Can you believe it? At the end of the day, I have spoken to store manager in Slough Observatory and she did not agree to receive the equipment in her store so i could pick it up from there. Reason: "COZ WE DON'T DO IT" She said with a smile! Then she found out that they do not do any Saturday deliveries! Which was a shock coz they told me different!!! Then she said that they DO saturdays but not for all products. Every minute I'm getting different information... Above all on my receipt there was an information about timings for delivery for Mon-Fr and... Saturday!!! She could not explain me this! She was the worst Manager that I know! She did not give a damn about my order and time as I was already waiting 3 weeks for the product and they still couldn't give me they date of delivery!!! IDIOTS
At the end of the day she told me that she can give me the money back! She was happy to do it.
The worst store ever!
I will never ever go there again unless I really have to! They should get a fine for treating customers like that!

Ev
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Comments

  • He
      24th of Nov, 2009
    0 Votes

    argos
    where is my delivery, it should have arrived today tuesday 24th november, 2009, between the times of 7.00 am to 6.00 pm. I booked a day of work to receive the parcel, but i am still waiting and am very, very annoyed.

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