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Argos / Delivery issues!

1 United Kingdom Review updated:

My daughter ordered dining table and chairs from argos on sept 28 2007.order was in stock and she paid in full. Was told delivery was up to 28 days. Oct 23had letter saying waiting for to arrive by nov 28. phoned on 30 nov told stock arriving in another 2 weeks. My daughter she will only get her order in jan 2008. argos has her money all this time. Only apologized after i e.mailed them. How can they take orders and monies when they don't have the stock. I am disgusted and amazed at how they can get away with this.

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Comments

  • Na
      16th of Dec, 2007
    0 Votes

    i would advice you to get your money back and go else where i am a 15 year old girl who has not got the money to be berdined i bought an pink mp3 player for me as i am a cadet we went to otterburn and the trip was long now i get home and my mp3 player deleted all songa and will not allow me to place more onto it and i have throwen the recit away and cant get my money back so i will just leave it and complain but never ever buy anything from agros again they dont dersive to be a company if there selling young children dodge products they should not be allowed open

  • Rh
      21st of Aug, 2008
    0 Votes

    I agree. I ordered a leather corner sofa from Argos which was guaranteed to be delivered within 35 days. Payment taken on order in full (£700).
    The sofa was due to be delivered by 7th August but on this date still had not received a delivery date or any correspondence from them.
    On ringing them (an 0870 number) I was advised that there was a shipping delay and we would receive the sofa by today.
    Today has arrived, and again NO correspondence from them. On ringing (and being put on hold for over 10 minutes), there is now another 3 week delay in the sofa arriving in the UK. I have asked for compensation but have been advised that it can only be given on receipt of the item and when we are satisfied with the product. They have not been able to give guarantee that the sofa will arrive in 3 weeks, hence I am heavily pregnant and due to give birth in a week (to twins) and have nowhere to sit with them.
    I would avoid Argos at all costs and shop elsewhere - in the time we have had to wait for the sofa to be delivered, I could have ordered a made-to-measure which would have cost the same

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