The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Argos / delivery of goods

1 Harlow 130United Kingdom Review updated:
Contact information:
Phone: 08456402020

I Ordered a sofa on 28 August 08, we were told (and its written on the receipt) delivery within 28 days. After 28 days I rang Argos to be told 35 days. After 35 days I rang Argos to be told stock is delayed until 31st October. I rang today 31st October to be told stock is now delayed until 6th December. The customer service team were incredibly rude even talking over me as I was asking questions. They cannot guarentee no further delays and they cannot state how long this could go on for until we receive our goods. I asked how many stock delays they will accept before they tell a customer their goods are unobtainable. Apparently it can go on as long as the customer continues to wait even up to 3 years if necessary!! Great customer service don't you think?

Sort by: UpDate | Rating

Comments

  • Sa
      8th of Sep, 2009
    0 Votes

    Hi

    email:
    Sara weller, Managing director of argos

    Sara.weller@argos.co.uk shes the ceo, then it will be passed to her executive response team.

    thanks

    sam

  • Th
      13th of Dec, 2009
    0 Votes

    did you not think to say ' i dont want to wait' how hard is that!!

    replacement? refund??

    backbone for one!!!

Post your comment