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The good, the bad, and the ugly - discover what customers are saying about Arclabs

Welcome to our customer reviews and complaints page for Arclabs. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Arclabs.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Arclabs's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Arclabs, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Arclabs. Your feedback is an important part of our community and will help others make informed decisions.

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7:23 am EDT

Arclabs Trials sent equinox day & night serum & rvtl cream

I was sent without requesting 2 trial products - Equinox day & night serum and RVTL anti aging cream. I intended to send them back but before I could they took £200 from my husbands bank account. I did not give them thesè details so they must have got them from some other company whose product we have purchased. I am not happy about this as I did not order or want the product as I am alergic to most creams as they bring me out in a rash. I beleive they may have behaved fraudulently. Please can you tell me how I can get our money back.

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10:49 am EDT

Arclabs Raspberry Ketone Blast and Cleanse xtrem

On the 26th Feb I completed a registration form online to accept a free trial of Raspberry Ketone Blast and Cleanse Extrem. I've found both products to be absolutely no use what so ever. To add insult to injury, I've had £184.00 taken out of my account without authorisation. This is a common practice I believe, as it states in their T's & C's that once you've agreed to the "Free Trial" you automatically agree to "Auto-ship" monthly, unless you cancel. This means they can collect the fees from your bank. I feel aggrieved that a company can be allowed to carry out this unethical practice, yet no one seems able to stop it. My bank will look into this tomorrow, but I know they'll probably be unable help me. The bank are aware of this unethical behavior, but surely they should help there customers by a least affording them a call to say this company are trying to with draw funds and did I know about it.
Please advise if there is anything I can do lawfully to recover the funds.

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Update by Douglas Lowes
Mar 13, 2016 10:51 am EDT

I'm still waiting for answers

Update by Douglas Lowes
Mar 13, 2016 10:51 am EDT

Waiting for answers

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5:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Arclabs Nature plus/ trimbody/ raspberry ketone/ nutradiet

I ordered free samples of magic slimming / cleansing pills on the 29th December, which I received, I also received a letter saying if I was unhappy to return the products, the product didn't work so I stopped using the product. On the [protected] I was charged £95, £89 and £79.95 respectively for the products, this is a scam, so be warned and you can't get the money back. you can't find anywhere to complain or cancel this transaction.

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12:14 pm EST

Arclabs Scam, don't buy from them

I bought pills form Arc Labs. They offered free trial for the first order, and I paid about $15 for the postage. But after several days the seller sent me another set of pills, which I never ordered. I checked my account and found out that they charged me for $300, but I needed to pay only for postage. Total scammers and liars. Don’t buy from them.

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Reviewer61015
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Feb 25, 2016 9:59 am EST

Ordered what I thought was sample, if there were conditions re purchase on site not easily found as I never saw any.Sent back first order and made it clear I didn't want any more .No money refunded and another order arrived.I am dealing with my bank hoping to stop any more money coming out of my account.Fist order in Dec.2015 last delivery Feb 2016.Be warned stay away from this company's offer.

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morrisaustin
Birmingham, GB
Jun 27, 2014 11:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes the same for us, only they just kept taking the money from my account to the tune of £389.80 had to cancel my account and re start another account they sent me 4 lots of diet tabs and took for 6 lots of tabs so i am £180 down on that lot, a very very rude foreign lady took my call, this has now killed it for this type of industry, customers will NOT buy on line or other for fear of getting legally ROBBED by these type of people. Come on arc labs we trusted you, give us hard earned cash back, ive still got the tabs unopened, re fund us all.

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