Arch Movers reviews and complaints 1
View all 2 complaintsArch Movers - SCAM
BEWARE! They are scam artists, liars, drug addicts, drunks and thoroughly incompetent. They damaged property, had to be told the delivery address four times, showed up 2-1/2 hours late at the delivery address. While at my home, they were caught walking around rooms in which they had no business being and were basically casing the joint. When I called the main number to ask for the owner to discuss how the damage would be repaired, "Mike" pretended to be a gentleman named "Frank Morelli, " the owner and assured me that he would call me back the next day to schedule when his adjuster would arrive. While at the delivery site, one of the movers was caught in the liquor cabinet trying to open and drink from a bottle. When I made repeated calls back to "Frank, " it turned out to be Mike who became verbally abusive and threatened me. There are reviews similar to mine all over the internet about this outfit. When I filed a report with the police, they informed me that they have received several reports about Mike threatening people.
The complaint has been investigated and resolved to the customer’s satisfaction.
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