The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Arc Labs Inc / Unauthorized debits on my account

1 483 Green LanesLondon England, United Kingdom

On the 17th December 2015 I ordered trial packs of Ultra Ketone plus on order no 5007524 and Ultra Power Cleanse Trial on order no 5007545. I was to pay for postage which I agreed to pay on my debit card, these amounts were £2.95 and £3.95 respectively. These amounts came off my account on the 18th. On the 4th January they took off a further £95.00. I went into my bank Lloyds and asked if they could help me. They said I could make a claim, but suggested I contact Arc Labs first. I sent an email to their customer services on 11th at 02.45am. Not knowing that on the 11th they are removing another £89.00, which I saw today 14th January. I then sent them another email asking them again to contact me and explain. I will be going to my bank in the morning to stop my debit card. This money was set aside for my rent, don't know what I'm going to do. Please can you advise me as to how I can retrieve my money. Thank you and God bless. Sharon

Arc Labs Inc
Arc Labs Inc
Arc Labs Inc
Arc Labs Inc
Arc Labs Inc

Re
Jan 13, 2016

Post your comment