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Arby'sbad food

Review updated:

I visited the Arby's in Chamblee, GA today, 8/25/16 for lunch. I ordered a chicken slider and 4 cheese sticks. The cheese sticks were fine. I could not eat the chicken sandwich because the chicken was so hard. I think it had been overcooked or was very old. As a matter of fact, I could not even tear it with my hand it was so hard and dried out. As I was leaving, I took it to the counter to give it to the manager (a lady in a white shirt) and all she said was "thank you". No offer of my money returned and no offer of another sandwich. I paused and waited a minute and nothing else was said so I left. I did not want a return or my money back but I do feel that this was poor management for the customer. I just hope nobody else has this experience.

Ch
Aug 25, 2016
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Comments

  •   Aug 26, 2016

    No offer of my money returned and no offer of another sandwich.


    Did you ask? People can not read your mind. This is a stupid complaint.

    -2 Votes
  • Ja
      Jun 02, 2017

    @Wine Is Good If they practice good customer service, the customer shouldn't have to ask.

    +1 Votes
  •   Jun 03, 2017

    @janedoe0909 If you keep thinking that way, you will never have a good experience anyway.

    -1 Votes

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