Arab National Bank [ANB]credit card delivery

Hello and good day
I am ANB credit card holder since last 5 years. I have my major expenses done via credit card. 2 weeks ago I received some unusual messages for my card transactions, so I called the Credit card help center and blocked my card.
I was informed that I will receive my new card in next 7 working days @ max. I received a call with in 3 days that my card is ready for delivery and was advised to contact some company named MMC having contact number [protected].
I contacted the company and they confirmed that they have my parcel and will deliver next day. Since then it's been 10 days I have not received any call or message from the courier and no on is answering the number provided.
I request you to kindly help me in this regards by either hastening my card delivery or let me collect the card from branch.
I am in real trouble as I need my card to do some emergent online payments.
Looking forward for your best customer service response.

Arab National Bank [ANB]

Nov 27, 2018

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