aquasure water purifier / irresponsible service
i have purchases a aquasure water purifier from one sales agent on 15/06/07 and a warranty card no. 135542 for one year was also received. the dealer of the product was shown as m/s.chandrakant sales, 237/38,shukrawar peth, shende galli, Nr.madhla maruti, solapur - 413002,phone no. [protected].
for the last 2 months the water purifier is not working properly and we contacted the sales agent and the dealer. to the surprise, it was observed that the sales agent was not availalble on mobile, and the dealer has reported that they have stopped their dealership of the water purifier. now there is nobody to answer our complaint. i have lodged the complaint in the above website address, but a readymade reply only was availalbe and no proper resonse from anybody. i think, i have to approach the consumer redressel forum if nobody turnup for the service.
the present agent whose name is anand shinde was contacted for the last 15 days frequently on mobile, he promised will attend, but he never attended the problem. pl. let me get this water purifier replaced of repaired through their proper agent as promised inthe beginning.