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Aqualift Project Delivery Pty Ltd
Aqualift Project Delivery Pty Ltd Customer Service Phone, Email, Contacts

Aqualift Project Delivery Pty Ltd
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1.0 2 Reviews

Aqualift Project Delivery Pty Ltd Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with Aqualift Project Delivery Pty Ltd at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Aqualift Project Delivery Pty Ltd reviews & complaints 2

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ComplaintsBoard
D
7:41 am EDT

Aqualift Project Delivery Pty Ltd Aqualift had already charged 74.99 to my account

I tried to take advantage of their FREE trial offer, but I never got a confirmation from Vitaderm. A few days later I got a call from them asking about the order since I never got a confirmation from them. At that time I told them to cancel everything, that I couldn't afford 150. a month, and I was assured everything would be taken care of. Going back to that first day I tried to sign up, my credit card called me to see if I approved the shipping charges. I told them yes because at the time I didn't know it was a scam. Obviously a red flag showed up when those names came up on my account. Two weeks later my card called me to see if I would approve 79.99 to be charged from Vitaderm and of course I said no since that had been cancelled. That's when they informed me that Aqualift had already charged 74.99 to my account. After 2 weeks of threats and advise from my card company, I was finally credited for that money as well as s&h charges. If the monies were not back to my account as of today, my credit card company was going to start legal action against them. They come across as 2 different companies, but they are one. There's another ad out there that's almost exactly like theirs but with different names. Because of a memory problem due to a flare up of my MS, I can't remember the names. One starts with Derma? and you can find it if you google just the DERMA part. Some of the same pictures are there from the aqualift/vitaderm ad. Please let's all be more careful.

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Wookin
, US
Aug 17, 2012 9:04 am EDT

Further to my report I submitted earlier today. After a 40 min wait for someone to answer my call I received this info. Apparently to avoid being charged for the products in question, I would have had to cancel the order before the 18 day trial period ended. I might add it took over a month to receive the products, so my trial period ended long before I even received the products.

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Siraxe
, US
Nov 02, 2012 6:21 am EDT

Ordered products under a promotion in which you had to pay shipping and you got the products for a trial. The products were to be N/C. Billed my checking account $126.90.

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Vuskyze
, US
Oct 12, 2012 10:36 am EDT

I ordered Vitaderm & Aqualift from ad on facebook and just paid S&H. Additional charges for $74.99 and $79.99 were posted to my account a couple of weeks later. Lesson learned: NEVER order anything off the internet without thorough investigation!

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Wohore
, US
Sep 21, 2012 7:25 am EDT

Ordered on line the two samples at $6.99 each, and was charged full price for each, $79.99. Kept no records because I am too naive.

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Buliele
, US
Aug 17, 2012 9:08 am EDT

I ordered a sample and found out after checking my bank statement they were adding a reoccurring charge of $34+ every month. I contacted my bank right way to file an unauthorized use of charges and I contacted Vita Derm to cancel any further orders or charges.

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Elijah
, US
Apr 03, 2012 8:30 am EDT

I bought free sample from AquaLift and applied only for shipping fee charges, but they tried to take more money and my bank closed my account. I want my money back!

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KOrn1
, US
Mar 28, 2012 5:42 am EDT

I ordered free sample from them but they took $76.50 from my bank account. I send it back to received a refund, but it never happened. Stay away from this shoddy business.

ComplaintsBoard
G
7:38 am EDT

Aqualift Project Delivery Pty Ltd I feel this was a scam and an unauthorized charge on my credit card

I only ordered the trial amount of vitaderm and was sent the aqua lift automatically. I was charged shipping on both and then automatically charged full price for both without permission to charge my account. I was given no explanation when I called except it was nonrefundable. I feel this was a scam and an unauthorized charge on my credit card.

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0418 762 420 0401 569 897

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