We took the AMC for our water filter last year. The person did not turn up for tge regular services as promised. We followed like mad. Had a lot of trouble. Our filter is spoiled because of not proper services. Now the person concerned Ramesh does not even pick our phone. Disconnect and put it off. We sent mails messages as shown below but all indain. This is cheating. We paid 3800 INR. We are now drinking water by purchasing from the market. The AMC will laps on 4th May 2016. Its is still in AMC but tge person not responding. We are fed up. Please help.
Our mail to them is as follows.

We have taken the AMC from your company for our water filter in May 2015 through your agent Ramesh in Hyderabad. He convinced us and we trusted. We paid Rs 3800.
This is to inform you that we have been suffered by your person a lot. Every time we had to follow him like mad. He net received our calls. He was supposed yo do regular service as the AMC says. He troubled us like anything. He came after pleading him like anything. This is not what AMC means. We now feel that we made a big mistake by taking the AMC of your company. We are drinking water by buying from the market for the past 20 days. This is ridiculous. We called another person from another company he said motor filter and candle need to be changed. Your person never did anything. Please look into the matter otherwise I will be forced to take the matter yo the consumer court and to the social networking media n complain.

I understand this case may not be in your knowledge therefore I am mailing to you.

Sapna Sharma
N K Sharma

Mar 21, 2016

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