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Aquaguard classic e-boiling / not working

1 India

We have three Aquaguard classic with e-boiling water prifiers with two year annual maintenance contract with you.
We have approached your service personnel at Sathuachari, Vellore 632 006 Tamil nadu (Phone no. [protected]) several times over the phone for the past 4 months .
Till date, they have not responded - Purpose of the AMC is not

Could you kindly look into it and help us ?

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