Dear Sir, 05.03.2009
I am a customer of your product Aquaguard Model AG-Pump since 11.05.2002.
My customer code is 3700028 at Krishnagar, West Bengal. In every year I made my AMC for
one year. My renewal month is June. On June ’07 I made my AMC and obtained no periodical
service done on Dec’07 . When I made a phone call on Jan’08 Your local franchise report me that
the service already done by them. I denied and request them to verify the matter, next day they ring
me and said problem occurred due to same name of another person and next day they done the
On June’08 I again made my AMC for one year and surprisingly obtained that no periodical
service done in Dec’08. I do not remind your franchise again to report you directly for necessary action.