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AquaGuard / AMC

1 India

Dear Sir, 05.03.2009

I am a customer of your product Aquaguard Model AG-Pump since 11.05.2002.

My customer code is 3700028 at Krishnagar, West Bengal. In every year I made my AMC for

one year. My renewal month is June. On June ’07 I made my AMC and obtained no periodical

service done on Dec’07 . When I made a phone call on Jan’08 Your local franchise report me that

the service already done by them. I denied and request them to verify the matter, next day they ring

me and said problem occurred due to same name of another person and next day they done the

periodical service.

On June’08 I again made my AMC for one year and surprisingly obtained that no periodical

service done in Dec’08. I do not remind your franchise again to report you directly for necessary action.

Thanking you.

Yours faithfully

Mrs.Krishna Dutta

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