Aqua Maid / Paying for something I can't use

United States Review updated:

They scammed me into thinking my water was contaminated... tested it and told me that if I buy a filter, I'd get a $50 gift card to Target. (I never got it) I decided to finance the unit, they came and installed it. It flooded my yard. I sold my house, was moving and called for them to send the plumber out to uninstall it and move it to our new address, as I was promised it wouldn't be a problem at all, that as long as I had the unit they'd move it as many times as I move. No one ever showed up after I Called complaining several times. I moved in May 2010 and the thing is still sitting in my new yard, waiting for someone to show up. We had to have a plumber friend of ours come out to the old house and remove it for us before we closed on the house. I financed through FTL Finance, who when I contacted them after I found out Aqua Maid was a scam and they don't care... I'm paying for a $5, 000 piece of metal sitting in my yard not being used. I am very upset and need help!! I can't get anyone to help me.

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  • Aq
      18th of Jan, 2011

    Aqua Maid is a Factory with no salespersonnel. So, we did not sell this customer the system. The customer should complain to the dealer that they purchased from to get help. We don't know who this customer is or how to contact them if we did we would get them help. Aqua Maid Factory

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