CHEATING by EUREKA FORBES I had purchased AG TOTAL ENHANCE UV WP SYSTEM (NEW), which as per the sales executive was on spl offer 500 off PLUS LIFE TIME WARRANTY THAT INCLUDES AMC FOR LIFETIME as on 20/10/2013 I accordingly was required to pay 12000/-after discount of Rs. 500 /- but the Executive charged asked me to pay Rs. 12500/- instead online and told me he will refund in 1 mont but since last 6 month no refund. now sales executive is not picking up call and abusing I was also promised a gift of a bag by the sales executives/manager atleast four times and I have not received any till date. The customer care people just tell me that the salesman has cheated many customers and that they will look into it. But till date they are only looking and I have not received my Rs.500/- back The lifetime warranty, I was specifically told by the salesmen that everytime the service fellow comes I don't have to pay Rs. 350/- that they charge for visits. A lady, probably a senior person told me it is not so. I also realised that NO discount was offered to me and that the actual price was Rs.12500/-. I am confused and feel cheated by Eureka Forbes. Their salesmen cannot be relied upon as they are paid very less and they give false promises to book the order. Once the customer is hooked they forget to call back or keep their promise. Through this, atleast, I hope I will get my refund of Rs.500/- and the gift that was promised even by the manager other than the salesmen. i have all bill given by salesmen and some more proof also salesmen contact name and contact no. in case this case not resolved with in 7 working day i will go with all the proof Consumer Courts.