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Aqua Computer GmbH & Co. KG / delayed shipment/breaking of promises/unethical behaviour

1 Göttingen, Germany
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I purchased a computer component from Aquacomputer.com (a German company) in November 7. It said I had to wait 21-28 days until the product is ready and gets shipped. But at the expected 28th day, they told me that the product was delayed to the end of 2017, because a big customer's order jumped in and was assigned ahead of mine. Today (December 27), Aquacomputer told me to wait for another 28 days before the product gets ready. Is this kind of delay common in Germany? Doesn't this kind of behavior get punished?

Ma
Dec 27, 2017

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