Andhra Pradesh State Road Transport Corporation [APSRTC] review: poor service, terrible experience! 48

Money teesko no seat is wrong behaviour

The incident happened on June 17th, at 7:45 am

Bus number AP 27 Z 0138 (PODILI)

the driver drove the bus very rashly and sped he almost hit me when I was on my bike I somehow escaped.

He is behaving very rude to the passengers and is not giving change back to passengers.

Today date : 26th May 2023. He is not telling his name but this is morning 7 o'clock from nellore to kavali.

APSRTC employees are not checking why conductors behaving like this.

Are you ppl not getting salary from government then again it is happening.

Hi sir my is Ajay from addanki

Today journey addanki to kphb (hyderabad)

Doesn't pick up me and bus operater call delay timing 12.40

TKT NO: [protected],

Seat No: 32,

Bus timing:11.59

Route: ADK1-KPHB,

Service No: 48492,

Vehicle No: AP27Z0301,

Bus operater RUDE behavior and RASH language

Doesn't pick up at pick up point and he is very rude and saying like go and tell whoever you want.

Bus No: AP - 39 - Z 0048

Driver name: K. M. Reddy

Conductor: K. Uma Rani

They didn't call us also. Driver is saying we will not call reservation people. And he is asking me to do recharge.

This LR has been lying in Visakhapatnam for 3 days why can't it be delivered at Anakapalle?

Why do we use transport?

so that it lies in a depot for over 3 days?

Try to provide Apsrtc (pallevelgu) buses at regular intervals of time.

Tadepalligudem to Bhimavaram via ganapavaram buses are not there at Correct timings and not provided at regular intervals of time.Hundreds of people are waiting for the buses along the same route for hours..

Please try to check and resolve the issue as soon as possible...

Ap31z0524

This bus driver was very rash behaviour and rash driving 21-11-2022 on evening 15:40.

Hi Team,

Please rise complaint against the below details.

No one is responding plz help.

Pileru Depot Details:
[protected]
[protected]
[protected]

Pileru Depot Manager - [protected]

Pileru Depot - AP03TK444

DRV: 036176
CON: 555642

T.No: [protected] - 05/01/2020 - 09:23:02

Regards,
Chaithanya

I'm Vidyadhar, my complaint is Conductor doing favour to some people like offering front seats to known persons which are already occupied by me, am I paying low charge compared to that person what is this partiality, please look into this matter and I attached the ticket having the details.

Ap07z0542 in this bus తిరుపతి to Nellore
In naidupeta when the bus çomes in morning news papers send from naidupeta to Gudur parcel With permission letters the conductor and driver says that in this bus not transport in parcel service nenu pathukonu nuvu Vera bus lo pathuko
Ph.[protected]

In conductor not put in bus a parcel with papers in this bus Ap 07 z 0542 the conductor says nuvu evariki chappukuntavo vollaki chappuko po Ani chappadam jarigindhi

APSRTC Bus Driver was driving very dangerously causing very much risk to other vehicles on road.
The driver almost hit an another car on the raod.

Bus registration no - AP 07 Z 0436.
Location- Mallepally
Time- 11:20 AM

This is to inform you that there are less number of buses from vijayawada to guntur which is ordinary. Even though pedakakani is the stop, express buses are not stopping there. Please clear this issue as soon as possible

Please repair complex roads at Gajapathinagaram. Drivers are facing so difficulty

People are facing issue with bus service. Most of the cases bus services are not available after 8pm from Garladinne to Anantapur
Some times we are cancelling/postpone our journey plans due to this bad service
We are requesting you to please provide services

While travelling I have lost my PAN card. I have started from guntur depo and I left the bus at universal college of engineering, Dokiparru, Medikondur Mandal. I request you to take necessary Action.
PAN No. AWCPA 1456C

Sir iam traveling bus no Ap07TG2466 BAPATLA TO GUNTUR this bus driver name unknow but very very rash driving, , so many passengers are suffered by that irresponsible driving, and two times missed accident that way please sir immediately take action, , thank u sir

We are travelling once in every month by booking reservation from kphb to Mangalagiri. Bad smell and no neatness in the bus.There are lot of cigeret pcs and gutka covers in the bus. Pl take necessary clean to avoid bad smell in the bus. ARK MURTHY PRAGATHINAGAR HYDERABAD

Its unfortunate to travel in APSRTC. I don't know this will be noticed by RTC or not but I sincerely recommend people not to travel in APSRTC as except time it sucks.
Travel date 05.04.2017 Service: Scania

Iam reserved on Apsrts markapur to BHEL but driver saying rashly only lingampally last stop.
This person not match for our APSRTC
Service no.9240 driver Chennaiah

The APSRTC drivers from gudivada Depo they are not stopping the BUSES we waiting hours for the bus Ap 16 TX 6488 and Ap 16 ta 2277 busses going rashly we tried to stop they going rashly please take some action

I traveled from Thirupathi to Chennai on 17th 02:00 hrs. The ticket was charged 500 Rs for 2 persons whereas the normal fare is only 350.

who is responsible for this sudden fare revision. Many passengers got down from the bus after knowing about this high fare.

Service no 9331 from Visakha to Vza driver P. RAGHAVALU is driving too rash and causing severe inconvenience to passengers with loud shouting on other drivers all along the road in filthy language. No one can sleep the whole night in the bus. Date 18 Nov

Pls take action

This non stop bus service is very slowly. And drives used to Mobile in driving bus. On road no traffic but drive slowly. This is express service or not . Eluru to Vijayawada non stop service is very very slowly. I don't know this is express or ordinary bus . Please develop express bus service

Delay at all times.And running with heavy passengers less services to rural areas

hello sir this is problem that apsrtc dept. vacant for apprenticeship
but i apply online there was a problem that showing MSG NO VACANT SEATS TO APPLY

Hi,
On the 1st of June I have a made a booking at Apsrtc as a guest at 12:01 am, for which no tickets were booked but the money got debited from my account. Later on the same day, i made one more booking, as I didn't get the tickets for the earlier booking. The money was debited from the HDFC bank credit card. Please find the attachment of the credit card statement that is attached. Statement password is MURA5888.
Please make sure to credit the money in my account.

Thanks,
Mahesh Muramalla.

I booked the ticket on 7th june 2016 to go to thirumala but the bus was suddenly canceled, i got this message before 3hours. How the RTC ticket booking staff thinking i don't know.If they send the message befor 3 hours, how can i book another bus in the rush hours?
Please change the system, if you follow like this definitely RTC reputation will go down.
My ticket Number: [protected]

Service code:5575/CNI - TML

UID no:6260

OB Ewd.No:[protected]

Bank Name:EBS

please make by cash back in to my account as early as possible including all charges.
My contact details:M V Raghuveer.

Cell No:[protected]

mail id:rveer006@gmail.com

Don't take it light, if the money was not came back i will to court...that will sure.

My worst Journey experience with APSRTC CREW with rude bahaviour.
N.RAMA SUDHAKAR
CELL; [protected].

My worst journey experience with APSRTC, as every thing I explained in my above complaint.
N, RAMASUDHAKAR
CELL:[protected]

sir, This is the worst journey experience of mine with APSRTC. On 28.05.2016 I reserved seat No.16 through ticket No.[protected] to go to Kadapa in service No.9028 from MGBS, I searched bewteen plaft form Nos 16 to 22 and with some others advice at platforms 63 to 69, I repetedly phone to cell No.[protected] of Mr Babu, Driver that is officially given by RTC officials through message. But the cell has not worked. The bus left without me and after passing charminar bus driver called with personal cell that there is no charging for the official cell and He is calling from personal cell that now only he checked I want to board the bus I have to come to Jagithyala as he has not checket and some one is sitting in seat no.16.I asked he could have called in the busstand itself with personal cell for that very rashly told apsrtc is not paying for them. After catching another bus at 10.30 I boarded my bus at Jagithyala without food and tension, In the bus I asked the conductor he replied redely that He dont know and the present driver checked and without talking much I have to tell only my ticket no. Such worst persons with worst behaviour even private operator also will never left the passenger may be behave differently. I suggest to all my circle don't go with APSRTC and I am sure there may not be any reply also for this.
RAMA SUDHAKAR.N CELL NO. [protected]. mail.Id: nyshadam1963@gmail.com
Pl. note that no mail ID is not working to give direct complaint which APSRTC providing maid ID in their websights. In andhra some officials and crew purposefully killing the institution.

Dear sir,
I have travelled in a non stop pallevelugu bus from kavali to nellore.
I have conformed that the bus will stop im nellore RTC bus stand and started travelling, but when the bus reached nellore they stopped me in PSR bus stand and told that it is the last stop. when i asked this about driver he does not gave correct response. Please take action on this.

10Y/GH CNT buses are only two buses but this bus are coming full late and we facing ful problems please kindly to help them and increases the buses please sir!

Hello Sir, I am sunitha from Bangalore, I have a complaint against the worker/cleaner/helper/assistant I dont know what you people call him, he is the one who supplies blankets and water bottle, he is a realy scamster. He loots people and demands money for getting the luggauge out of the compartment, he is charging 10Rs. per luggauge is that your rule, please let us know. He doesnt give water bottles nor blankets nor the snacks provided by you to people. Looks like he wants to sell the bottles and chocolates to outsiders. I am surprised at his behaviour, he is a pakka goon. The details of the bus is 9.00PM bus departed from GUNTUR to BANGALORE, Garuda volvo bus. Bus service number 3876

Respected sir,
my name is linga raju, i want to book a complaint for your service

from vijaynagar colony to secunderabd (bus 139). sir there is no

proper time shedule. in morning your service is good we really

appreciate that, but in evening 6 your bus service really goes down so

many old age seniour citizens, school childrens and office employes

waits for hour and hours for bus to come and they reach home.

we really feel shame to tell you most of the time 4 pm bus will come at

6 pm and this 6 o clock bus wil come at 8:30 and some times they not

even come.

sir some of the drivers are not at all comming to vijaynagar bus stop

they are turning there busses before only.

plz do take some action, as there is no authorised person in vijaynagar

colony to see these drivers.
thank you
citizen of india

I completely agree with the above comments!
I currently live in United Kingdom and some times it can be a good comedy to memorise about APSRTC despite it is into Guiness Book Records To my wonder.
What is the use after developing Websites and colourfull buses with lots of investments ?
All the thing we need is just how their customers are being served !
Main problems include:
- Drivers dont mind to stop the bus until passengers embark or disembark the coach- This is deadly dangerous to lives
- Unpunctuality - Leads to irritation and disturbance of schedules,
- Poor behaviour of APSRTC satff with their customers- Makes us to opt for other mode of transportation like - vehilces, autos, taxis, local trains, private buses etc, this can be immense loss to Govt,
- How ever despite of some culprits who travel without tickets and cause other damages to APSRTC the mojority of the people need not suffer,

APSRTC can understand the value of its customers once if there is private competetion there is no other treatment we can give to this services.

Hi,

I had faced same experience in similar fashion. Once i traveled from NRT to bangalore. The bus is not al l useful for internal trips. but they sent to other state. The bus was break down at nellore. All passengers get down at nellore bus station. We have waited upto 4 AM in the morning. No response was found from any authority. We have consulted to Nellore Depot manager. He told they r going to arrange another bus for us.After 10 min his mobile got switched off.

everybody talking about loses of APSRTC, but nobody look back troubles are creating by APSRTC to passengers. Who will trust, even though its huge organization.Maintainance is worst.

But they spent lakhs of rupees to develop website. It seems they simply given money to radiant info to increase the company profits. I don't know whether they(Radiant info) know, how to develop a good website. Its not at all useful. Everytime it will show server busy. The website not capable of handling 500 requests at a time.

But APSRTC lavishly spending money on technology, but they never use it. If there is no transparency in the way of doing things, NOBODY WILL SAVE APSRTC.

Paramesh

Sir,

This is regarding to bring to your notice that number of buses running from lingampally to Hi-tech city are very limited and we the office goers are suffering because of heavy crowded buses and some of them are travelling by foot boarding.My sincere request is to please increase the number of buses that too between 8:00 AM to 10:00 AM.During this time the buses are very crowdy.Please take action as soon as possible.
I look forward for an early and favourable response. An immediate action in this case would be highly appreciated.

HOPELESS SERVICE - ROUTE NO. 16 A/K Service from ECIL to Secunderabad / SECUNDERABAD to ECIL - reg.

Sir,

In spite of repeated reminders over the phone or email I am not getting any favourable response. Our colony is located at Kakatiyanagar four 3 km from ECIL and 9 km from Secunderabad. Everyday we are facing lot of problems as our Bus is not coming proper timings, at a time bunches of busses are going from ECIL TO SECUNDERABAD and in the same way SECUNDERABAD TO ECIL. Sir, Our colony is having one bus i.e. 16 A/K, here we don’t have any bus shelter nor autos also. Most of the Drivers and Conductors are chit chatting at ECIL X roads as they are leisure hours and enjoying all depots such as CONTONMENT / KUSHAIGUDA/ECIL / RANIGUNJ & so on… Of course there is a railway gate is there but your staff are taking advantage and telling lot of excuses…..

2ndly this route 16 A busses are also reduced hence we could not catch that bus also when our colony bus is not coming in time, hence we are walking upto 4 stops from KAKATIYANAGAR EAST – 2 stops, WEST One Stop and the next stop is Neradmet, it means 12 to 15 minutes time waste in the meanwhile we are not getting 16A busses while we are walking those busses are left at that time, even if we come to that place also we have to wait i.e. peak hours there is no bus means from 8.05 am to 8.30 a.m. there is no bus, but one bus is available i.e. 16 RR, Raitubazar to Secunderabad. PLEASE NOTE THAT in Winter they are starting operations very late they suppose to start 5 am but started 5.45 pm hence we could not get 16 A busses also. Kindly supervise the same and also inspect our colony bus service timings as we literally facing lot of problems . I am surprising to note that at a time bunches of busses are running if we were asked conductors that is not our fault, my management / traffic fault… please complaint them…

Finally, your SUGGESTIONS NOS. ARE NOT LIFTING THE PHONE i.e. DVM Cell No [protected] even the rings comes they wont lift the phone and complaint no. [protected] . Never lift those nos….. If I tried one rupee coin no. also they wont respond? Please inspect and enquire about the same.

Sir, our colony is not at all depending 16 A/k bus as most of the passengers are going by walk upot Neradmet… as bunches of busses are going on at a time, and even they wont stop few seconds, even we are running to our street also they wont bothered. Kindly instruct to Depot Managers / Drivers / Conductors how to run COLONY BUSSES TIMINGS and ROLES AND RESPONSIBILITIES OF COLONY PASSENGERS… They wont stop 10 seconds also, even we are running our street and asking please stop though they wont wait.

Last but not least…. KINDLY GIVE PROPER TRAINING OF DEPOT MANAGERS / TRAFFIC CONTROLLERS for proper timings and punctuality about the same.

I hope the above is in order and look forward for an early and favourable response.. An immediate action in this would be highly appreciated.