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The phone customer service is horrible
The website is fine if you can figure out the "ins and outs" of all the promotions. My experience was that there were always "catches." The phone customer service is horrible. Folks must be trained in how to evade the deals. In two conversations when I asked for a supervisor I was hung up on. Terrible.
My experience was a stressful nightmare
Website is "fouled up" --- when trying to order long-sleeved cotton both mock and regular turtlenecks, the colors available with size would not populate --- I had to confirm orally what colors I would be getting by calling a phone CS rep.--- Then shipping and tracking fouled up --- tried to order in-stock items Dec. 3, but due to challenges of getting accurate info, did not get order in until Dec.7 --- should have arrived max in 7 working days (which would now be only a week before x-mas) but when I got tracking # did not show items had shipped when I checked 3rd week of Dec. --- spent about an hour on phone with one rude, dismissive CS rep, trying to get accurate info re status of order, finally asked for a supervisor who gave it to me straight that due to glitch order had not shipped. She was polite and apologized but did not volunteer any compensation for my "inconvenience" so I asked for a $20 credit, which she gave. Order finally arrived, I think x-mas eve but 1 top was wrong shade of blue. Since then I have spent hours returning and trying to get a credit for returning this item and getting a credit for RMA shipping of an additional $8.49 --- trip to P.O. several phone calls and only today was able to get a credit --- 2 months after originally trying to order! Also, this is not the same company that used to be. The "classic" good quality fine cotton knitted tops is no longer --- the fabric is much lesser quality, tops run short and "skimpy" for size (I take a med 10-12) --- had ones sent were smaller than previously ordered ones from a few years ago which I still have. So, my advice is avoid this company like the plague!
My experience was a stressful nightmare!
About Appleseed's
One of the things that sets Appleseed's apart from other clothing brands is its commitment to providing clothing that is designed specifically for women. The company understands that women come in all shapes and sizes, and it strives to create clothing that flatters every body type. Whether you're looking for a classic blouse, a comfortable pair of pants, or a stylish dress, you can be sure that Appleseed's has something that will fit your needs.
Another thing that makes Appleseed's stand out is its dedication to quality. The company uses only the finest materials and employs skilled craftsmen to create clothing that is both durable and beautiful. Whether you're looking for a cozy sweater or a sleek pair of shoes, you can be confident that Appleseed's products will last for years to come.
In addition to its clothing and accessories, Appleseed's also offers exceptional customer service. The company's knowledgeable staff is always available to answer questions and provide assistance, whether you're shopping online or in one of its retail stores. With a commitment to customer satisfaction, Appleseed's has earned a loyal following of customers who appreciate its high-quality products and exceptional service.
Overall, Appleseed's is a brand that you can trust for all of your clothing and accessory needs. With a wide range of stylish and comfortable products, exceptional quality, and outstanding customer service, it's no wonder that Appleseed's has been a favorite of women for over 70 years.
Appleseed's Customer Reviews Overview
The majority of the reviews for Appleseed's are positive, with customers praising the quality of the clothing and the excellent customer service. Many customers appreciate the classic and timeless styles that Appleseed's offers, making it a go-to destination for women looking for elegant and sophisticated clothing.
Customers also appreciate the wide range of sizes that Appleseed's offers, including petite and plus sizes. This inclusivity has earned Appleseed's a loyal customer base that appreciates the brand's commitment to diversity and inclusivity.
Another positive aspect of Appleseed's is the affordable pricing, with many customers noting that the clothing is reasonably priced for the quality and style. The website is also easy to navigate, making it simple for customers to find what they are looking for.
Overall, Appleseed's is a highly recommended online retailer for women's clothing, with a strong focus on quality, style, and inclusivity. With excellent customer service and affordable pricing, it's no wonder that Appleseed's has earned a loyal following of satisfied customers.
Here is a comprehensive guide on how to file a complaint against Appleseed's on ComplaintsBoard.com:
1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, positioned at the top right corner of the website.
3. Writing the title: Summarize the main issue with Appleseed's in the 'Complaint Title' briefly.
4. Detailing the experience: Provide detailed information about your experience with Appleseed's. Mention key areas of concern, any transactions with the company, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching supporting documents: Remember to attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields: Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure to review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against Appleseed's on ComplaintsBoard.com.
Overview of Appleseed's complaint handling
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Appleseed's contacts
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Appleseed's phone numbers+1 (888) 430-5711+1 (888) 430-5711Click up if you have successfully reached Appleseed's by calling +1 (888) 430-5711 phone number 0 0 users reported that they have successfully reached Appleseed's by calling +1 (888) 430-5711 phone number Click up if you have UNsuccessfully reached Appleseed's by calling +1 (888) 430-5711 phone number 0 0 users reported that they have UNsuccessfully reached Appleseed's by calling +1 (888) 430-5711 phone numberCustomer Service
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Appleseed's emailsCustomerService@Appleseeds.com100%Confidence score: 100%customerservice@appleseeds.com99%Confidence score: 99%Support
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Appleseed's headquarters220 Hickory Street, Warren, Pennsylvania, 16366, United States
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Appleseed's social media
Recent comments about Appleseed's company
I will not shop here again and will continue to try get a refundOur Commitment
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i agree about their phone service (a machine). I am also very disappointed in this company. I have not bought anything that I can remember of and certainly not in the recent months yet I continually get billed $14.95 a month. I have tried to reach them to find out what this is for. now i am receiving a late fee of $19.95 and I still do not know what it is for. I am beginning to think that this is not an ethical company and I am going to send the better business bureau a copy of their bills to me and a letter concerning my experience with them.
i would never buy anything from this company.
I agree with you. I wish I would have searched for reviews before I made my purchase. The other night I spent one half hour on hold before giving up - and then last night another twenty minutes on hold before giving up. I have yet to be able to talk to someone about my account. I have tried other numbers for Appleseeds - including corporate - but they refer me back to the credit card customer service number - MOST FRUSTRATING!