Calisurfer, I blame management because SHE acknowledged that was THEIR solution for being out of bread. If I was in Applebee's management I would have suggested to my crew to 1) advise the customer prior to acceptance of the order 2) if the customer agreed to a change in the product, cut a regular sandwich in 1/3rds so that their was at least a reasonable appearance that the food served was of comparable quantity quality to that in the pictures. But to cut a sandwich into 1/8's and then serve up 3/8's of a sandwich and charge more than a soup/sandwich combo which would have at least been 1/2 sandwich is ridiculous.
As for Sheeyah, I am even more disappointed to see that Applebee's assigns people like you to monitor these blogs to try to point blame at the consumer rather than deal with the mismanagement themselves.
But REALLY thanks for your INPUT. I know they CHEATED me and by THEIR OWN ADMISSION that is THEIR POLICY so it reasons that they intentionally CHEAT everyone that doesn't call them to the carpet on it.
And I don't have a vendetta against anyone. Advising people to avoid ripoffs like the one that took place here is the point of this site. If it is clear that a policy is set that is harmful to all consumers what good does it do for one person to get their meal adjusted while the next people get the same poor food/service. If the Applebee's adjusts enough of these meals off the policy doesn't change .. THE PRICE GOES UP on everything else.
Fortunately, since I won't be back there again it will be fools like you that ### about the prices going up while you sit back and eat your free desert or your 1/2 price meal for the umpteenth time.