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Applebee's Restaurants / service

1 Fresno, CaliforniaClovis, United States

I'm so upset. Left Apple Bees with my family of 4, the service made almost cry. Our bill came, we paid it no problem. Finishing our New Year Dinner, happy. Then the waitress comes and tells us there's a problem with the bill. The tablets on the table were switched and we paid for the next tables food, No Sorry or compassion. We said ok, we can pay our difference. Our was $100 the one we paid was $71. We just assumed we pay the $30 difference in cash. She comes back saying she canceled the card transaction and needs to swipe the card again. I asked what happens to what we paid she said check your account in a few days and reached for my card. I told her So today I pay $171 ? No I'm sorry from her or Anything to make it seem ok. I asked does that seem fair. She had reply. I asked for a manager she said she's busy cooking so I have to wait . I said ok. And she walked away. Manager came out was beyond sincere and apologized. We paid our bill AGAIN and left . With $71 and $100 charge

Co
Jan 1, 2018

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