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bad food and overcharges
Tried to give me a well done steak after ordered rare sent back the manager said *** bill butt didn't and over charged me for drinks and kids meal didn't really want to be a *** on chistmas eve but its started to piss me off. 45 dollars for a 7oz steak and a corndog seams a little steep if you ask me. that is the last time i ever will step foot in an applebee's restaurant and will tell all my friends and people that i work with not to go to applebee's cause they suck.
The complaint has been investigated and resolved to the customer’s satisfaction.
manager
My family has enjoyed going to Applebees for many years. On 10/23/2009 I met my son, along with a few of his friends at Applebees in Nicholasville, KY for dinner. It was a Friday evening and it was packed. Needless to say, we had to wait for our food, but that wasn't the problem. When we requested our checks, our very friendly waitress brought them promptly...
Read full review of Applebee'smanager
My name is Joann Wright. On Thursday, Nov. 5, 2009. around 5 oclock, I was dining at applebees with my husband. My services and food was great, until the manager Charrise Knight, started yelling and screaming across the table in front of me at one of her employees. I was so bother I couldnt even finish my food. Its was so unprofessional of her to act the...
Read full review of Applebee'sterrible food, terrible service
After my family and I visited Applebee's for dinner last night, we agreed we will NEVER go back. The taste of the food was so bad that all four of us could not even eat our meals. To top it off, we were all running to the bathroom when we got home and felt miserable the whole night.
Also beware when they ask "what side you would like with your meal" and name all the choices, they purposely neglect to tell you that most all of their suggestions are EXTRA. They are trained to make it sound like it's simply part of your options.
And the service...forget about it. The only time we saw our waitress after the initial order was while she leaned up on the planter chatting with a single customer and looking at the tattoo of another employee. Other servers brought all of our food and I waited 20 minutes just to get my drink order.
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked at Applebee's part-time recently. When you are told your choices of sides, they are not extra unless you order a side that is not on the option list. For example: you order a steak. You get to choose from broccoli, fries or baked potato. But if you wanted say, onion rings, which isn't on the option list, then yes, that is extra.
management
I have been employed at the company for about four months.The place is very slow but so is our economy so I was thankful to have a job.I on average had about two hours of side work after making alot of times 15 dollars a shift.I picked up when ever they needed help and even did a bulletin board for them on off time. I paid for my food after watching many of thier experts eat free and do things they werent suppose to.I told them when they hired me my situation and how sometimes scheduling would be difficult.I was in court and my attorney was late causing me to miss work.However I called and got my shift covered.I was never called and told I was terminated.Insted the people I worked with were told and asked to pick up my shifts.She changed her story and handled things extremely wrong.It has hurt me badly.How could that be allowed.I am about to lose my house and we can hardly eat and I was never a bad employee.I worked hard and was a great server.There is more to my story but I hope someone can help with what has been wrongly done.
The complaint has been investigated and resolved to the customer’s satisfaction.
i think what you are saying is a total lie and you know it! if you were doing your job then you would not have been fired! its that easy all you did was complain and whine. we were tired of you being there, and are actually glad you are gone. you can in high on pills everyday, and brought everyones good moods down. maybe you need to clean yourself up before you start pointing fingers at people! its sad that 95% of what you wrote is a lie!
lewd behavior
My husband and I actually had a pleasant meal at the Wallingford, CT Applebees. We ate, then paid our bill, and left. It was close to closing time when we left (almost 11pm) and we pulled out of our parking space and drove around the building to leave. Then we saw two employees in uniform (a man and a woman) near the dumpster. The man was standing and the woman was kneeling on the ground, performing oral sex on the man.
Frankly we were both shocked and nauseated. The next day I called the restaurant and reported it. Honestly, they did not seem to care. Needless to say, we will not be returning to Applebees!
The complaint has been investigated and resolved to the customer’s satisfaction.
I visited applebees on red road in el paso texas at 7:30pm and was told there would be a waiting time to be seated. I looked around and saw several tables open. I was told the section was closed and would still have to wait. I told the greeter that I was not going to wait and took my grandson and left went to GHILLI'S and ate. The attitude of the employees at applebees is terrible and they just don't care if one eats there or not. Well i can always find another establishment that will accept my mone. Goodby Applebees.
poor food / poor service
Tough economy strikes Applebee's store #528 in Albuquerque, NM
I understand that on occasion a restaurant runs out of ingrediants to make items on their menu. Most will advise the patron of the situation and suggest an alternate choice. Not Applebee's. No, when out of BREAD let's just cut 1/2 of a bun in 1/4's and then serve up 3 of the 4 (smaller than bitesize morsels up and hit the customer for the full $8.
And NO THE SANDWICH SHOWN IN THE IMAGES WAS NOT ALTERED IN ANYWAY - IT IS SHOWN AS SERVED
Calisurfer, I blame management because SHE acknowledged that was THEIR solution for being out of bread. If I was in Applebee's management I would have suggested to my crew to 1) advise the customer prior to acceptance of the order 2) if the customer agreed to a change in the product, cut a regular sandwich in 1/3rds so that their was at least a reasonable appearance that the food served was of comparable quantity quality to that in the pictures. But to cut a sandwich into 1/8's and then serve up 3/8's of a sandwich and charge more than a soup/sandwich combo which would have at least been 1/2 sandwich is ridiculous.
As for Sheeyah, I am even more disappointed to see that Applebee's assigns people like you to monitor these blogs to try to point blame at the consumer rather than deal with the mismanagement themselves.
But REALLY thanks for your INPUT. I know they CHEATED me and by THEIR OWN ADMISSION that is THEIR POLICY so it reasons that they intentionally CHEAT everyone that doesn't call them to the carpet on it.
And I don't have a vendetta against anyone. Advising people to avoid ripoffs like the one that took place here is the point of this site. If it is clear that a policy is set that is harmful to all consumers what good does it do for one person to get their meal adjusted while the next people get the same poor food/service. If the Applebee's adjusts enough of these meals off the policy doesn't change .. THE PRICE GOES UP on everything else.
Fortunately, since I won't be back there again it will be fools like you that ### about the prices going up while you sit back and eat your free desert or your 1/2 price meal for the umpteenth time.
I disagree completely. Having worked in food service a good part of my life, restaurant management always excuses themselves out with 'that person was just trying to get a free meal'. This was clearly a decision by management to short serve their clientele. Fixing the meal or two that they get called on while cheating everyone else is a bigger issue than me getting $8 bucks taken off my ticket. And yes, I even tipped the waitress as it wasn't her fault their management makes these decisions.
I wanted my point made loud and clear.
I was a paying patron;
I was cheated by their policy;
I was leaving their cooking staff the sample above so they could fully understand how they
represented their employer.
BTW .. this picture was taken prior to the meal being consumed. The other two 'pieces' and au jous were moved out of the way for the full effect of the comparison of the size of the french fry vs the 'slider'.
When the meal was served, I had the waitress invite her manager over to discuss the quality of the meal with me. The manager advised me that they had run out of the slider bread and that she would discuss the matter with their kitchen. At some point during the meal the waitress advised me that the manager was adjusting the bill.
I advised her that I wanted the bill to be left unadjusted as we were going to pay for the 2 slider meals as served. I also advised her that as an Applebee's manager who considered serving guests this meal as appropriate, she needed to advise her corporate office that the images of the experience were going to be posted on every blog site I knew of.
The complaint has been investigated and resolved to the customer’s satisfaction.
Maybe it was just a poor decision by someone (the manager, the cook, whomever). Maybe they weren't trying to cheat anyone.
The only blame I pointed at you was that you didn't take the offered restitution. I never said they didn't make a mistake. In fact, I first said I would've sent the food back.
I don't think I ever read you stating they said this was their policy. It may only have ever happened in this one location for all we know.
By your words, you do have a vendetta. Your reason is that you don't want the price to go up? You think that refunding order mistakes will cause a drastic price increase? Really? If it's not already built into their menu pricing it probably comes out of someone's pocket.
I doubt we are all fools just because you think you're right. And it's been extremely rare that I've ever had to send back a meal or get some kind of discount. You've made this to be a much bigger deal than it needed to be.
You don't have enough information to assume they were cheating everybody. Instead you come off as someone with a vendetta against Applebee's.
I agree with rrh. They admitted your meal wasn't appropriate and offered to make amends. The manager did exactly what she should've done. What're you complaining about? When something goes wrong and a business either corrects or offers to make up for the problem, that's good customer service. All you did was cheat yourself out of money.
So you got the food and complained. In order to try and make it right the manager was going to adjust the bill. But instead you said you didn't want it adjusted. You then appeared to eat the meal and still post a complaint. Interesting how you didn't put that they tried to make it right when you made your original complaint. I wonder what else you didn't say?
So, what did you do about it? It looks like you ate the food. I would've sent it back and asked for something else.
awful service from bartender
Typically, I enjoy spending the evening at Applebees. The food is usually good, and the prices reasonable. Tonight, however, I must say I am strongly disappointed in the quality of service by one employee in particular at the Hackensack, NJ restaurant. The heavy-set bartender seemed quite ornery to begin with. I assumed she'd had a long day and proceeded to be polite with her.
The night went south from there. Being from Ohio, I had an out-of-state driver license. This bartender woman took one look at my ID and told me "if this is fake, I will have to confiscate it and call the police". Keep in mind, I am thirty-two years old, and I certainly don't look like a teenage kid with a fake ID. I told her she was welcome to call the authorities and double check, but she continued being rude, saying that the holograms looked off. This woman was not being polite at all; if she was really that put-off by my license, she could've double checked with another waitress.
Finally, I asked the woman to scan the ID, and of course information popped up.
While I understand there are rules bartenders must abide by, I did not appreciate being treated like a juvenile delinquent.
Applebees, please get rid of this woman.
The complaint has been investigated and resolved to the customer’s satisfaction.
overcharging
My husband & I ate at our locale applebee's last saturday 5/30/09 — our bill was $26.# and we paid with our debit card. Later that day when we got home I went online to balance our checkbook — I discovered that applebee's had taken the $26.# out and $54.# out of our account. I called the restaurant and asked to speak to a manager — he explained that the waiter had made a mistake and that they had voided it out — well she could have told us that before we left the restaurant and given us the void slip. The kicker is it is a week later and it still has not been released back into my account. The bank says that until they get the void it has to be held. So be careful using your debit card any where but make sure you check the bank if you use it at applebee's.
The complaint has been investigated and resolved to the customer’s satisfaction.
I know this is several years later since this post, but obviously Applebee's pattern of cheating customers is still going on. I ordered food on 9-16-18, and my bill was $32.86 and I added a tip of $3.00 which should have been $35.86. when I checked my credit card the next day, they took $39.43, a difference of $3.57. I called the restaurant the next day, and was told the manager was not in but I would get a call back 2 days later. 2 days later, no call back. I just checked my credit card again, and now all of a sudden the charges are what they should be. Called the restaurant again and was told all of their records matched what I should have been charged. They could not explain how the original deduction was different, and of course "the manager is not in but will call you back tomorrow". There is obviously something wrong with this company, especially if the same deception "computer errors" is still going on 9 years later. This is a scam by the company banking on maybe 7 or 8 out of 10 people won't notice? A nice chunk of change in their pockets for sure.
unfairly treated employee
My complaint is how applebee's pick favorites!!! There are certain employees that can get 57 hours in a pay period and others who they won't allow 4 hours on the job in one day!!! How is that possible???!!! The one not allowed to work 4 hours has bills and a family just like everyone else! How can another person get 57 hours??!! My next complaint is: why...
Read full review of Applebee's and 17 commentspoor management
My family and I went to applebees in orem utah. The meal was fine and the services was fine. When the meal was ready to be paid for, the manager (Sullivan picard) came to the table and told me I needed to pay another way. He was holding my debit card in his hand. I asked him if my card was declined and he told me I was not "privy" to that information. I told him I most certainly was because it was my card. He would not offer any explanation. I asked over and over what the problem was and he would not tell me. I then reached out to get my card and he jumped back and yelled and caused a scene. I told him he needed to give me my card or I will call the police. So I called the police and they came. They got me my card back and the card was not declined. I think sullivan was trying to steal from me or at best use his authority at applebees to be an a$hole. After multiple complaints to applebees for his conduct.. I was told it was a simple misunderstanding and mr picard is sorry... I am not pressing civil charges against him and applebees. Applebees offered me a coupon for a free dinner, but I will never return. Watch out for sullivan picard. He is a con artist at best!
The complaint has been investigated and resolved to the customer’s satisfaction.
Being a con artist will only cause people to never go back there. Businesses who think they can thrive off of crookedness and corruption are fools.
Personally, I will never go back to "CRAPPLEBEE"S: because they don't give you much food for your money(well at least here in canada anyways).
worst food ever
Today my family and I oredered carside to go. We then sat down to eat only to be disgusted by the cold under cooked dry no flavor applebees food. We spent 80.00 dollars for this under quality meal. I will never. I mean never eat there again. My family all agrees and we plan to spread the word! So sad that they just opened another location 4 miles away what a waste of land, they should have put a chilis there!
The complaint has been investigated and resolved to the customer’s satisfaction.
The fact of the matter is corporate restaurants like Applebees are purely about cheap food and long hours. They feel that by staying open later and offering food at lower prices will make up for their lack of quality. These are the same restaurants that ship in their food pre-made and frozen and tell their servers to emphasize turning tables rather then good service and customer indulgence. However, they hurt their business by offering low quality food and sub-par service while hurting their employees by not training them to provide quality service that will improve their sales and their tip precentage. If quality is what you want, I suggest you go out to eat less often and go to a restaurant where the menu prices might not be as cheap, but where quailty food and service are available. Chili's is a good place for more frequent eating, and outback provides excellent service for a casual setting, and now they're more affordable. In short, find a restaurant that does most of their prepwork in house. You'll find fresher ingredients, better quality food, and a management and service staff that knows how to run a restaurant.
BTW, we all know Jason is a loser but you are no better. I also stand correct, Louis did post on this board. Zachary did not. Incase you did not notice the people you are harassing they ignored you yet you still spread lies about them. Why isn't shoelady monitoring what you post?
Tracy, Tracy, Tracy, my friend. You are so narrow minded. You think that everyone that disagrees with you is one person. This way your low self esteem is not affected so much because you think only one person is against you. Well, we all all seperate people. Most adults know how to type a professional letter. Now maybe if you went to see psychologist you would not think that everyone is after you. You are the fool. In one post you say that you have EVERYONE's email address, home location, parents names, ect, ect and in another you say that everyone is the same person. Well my friend you are wrong. Your "mother" is wrong. You expect us to believe that everyone is lying but you. Exactely how low is your self esteem that you have to make yourself believe this. Also when asked for proof claim the letter does not exict. The letter in question was written by you. You asked the letter deleted to get rid of the proof that it was you in the wrong. Everyone here knows this. So stop these little games will you. Also some reading lessons will be good for you because neither Louis nor Zachary posted on this thread. You must have very low self esteem to pick on a ten year old and spread lies about him.
Louis/zachary
I am shoelady's daughter. You need a bath and a mouth washed out with soap for the lies you tell.
He did cite obscenities about me and her on a thread and you can't read anyway, so why are you even here? Didn't we tell you to get lost?
You said most adults don't type in caps? I beg to differ, because most do type in caps when they're angry and this person sounds angry. If you had half the knowledge my mom and I do, you'd be getting better grades in school and not getting left back.
Jason quit high school. We all know he can't spell or form original ideas. He is a loser. Don't follow his example.
I have been lurking this board shoelady, and he never posted obscene messages. You are just angry at him because he caught you out on your misspelling of liar and thief.
Anyway even if he wrote the letter for his parents, who cares? Zachary is allowed to make obscene comments and lies about others here. The site doesn't give a damn.
Jason,
This person is an adult. I know because a child would not word a letter that way. You think everyone is a child, me and Tracy, etc. You are the only child I see here today. What are you doing for summer vacation? Didn't you get a job? Try Sonic! LOL I hear you can make a lot of little tips there if you don't return the change! LOL!
They are both very expensive places, but good service and great food and you're not hungry when you leave!
Oh ruby tuesdays is another waste of money yes. Longhorn steakhouse is very good I don't feel ripped off leaving. I like outback steakhouse the few times I have been there too.
UGH!
Shut up Troll Jason, take a hike. When you turn 18 you can talk to adults, until then, go away with the underage juvies on this site. Go join facebook or something where people can relate to you. Man you are one f'g annoying gnat!
You're right Applebees sucks in most southern states. They hire people like jason to cook the food poorly.. 17 year old flunkies.
If you're going to splurge on $80 dinners, at least go to Longhorns. They have better food. Ruby Tuesday is no better than Applebees. We quit going there a while back. They're really getting coolie labor in these places. Most are illegals, so don't forget that.
racist display
Why is it that Applebees completely overlooked the placement of a "wooden indian" inside its entrance at this location? If it was a statue of a "black" jockey or such, it would smack of racism.
I wonder if they ordered up 100's of these for all their Applebees? Amazing, we have Obama in office, yet the Native American is totally ignored. Shame, shame, shame.
I believe what you are referring to is a 'totem pole'.
So every single cultural item on display is secretly a racial slur?
Therefore all Asian, Mexican, Italian and other cultural decorations should be torn down and replaced with..say the American Flag.
It's not a statue of an Indian man trading his land for a piece of lint.
Stop looking for something to piss about.
CommonSense,
You better watch out. Man running horse is going to do a rain dance and flood you out of your house. While you're trying to escape the rising waters, he will gallop by and scalp you.
You don't want that, do you?
You should take some time to make it up the native americans. Perhaps you can just visit a casino.
Good grief.
Get a life
bloody steak!
Went to Applebee's on Valentine's day 2009; and the evening started out well. We only had to wait a few minutes to be seated and the server was prompt in coming to our table. My husband and I ordered an appetizer which was also delivered promptly so all was going rather well up to receiving our entrees...which was steak. My husband's came cooked nicely as ordered, medium. Mine on the other hand was "bleeding" when I cut into it besides the fact that it looked like it had been sitting on the plate for quite a while. I called our server to the table and she took the steak back to be "replated and cooked". By the time it was returned to our table my husband was more than 1/2 done with his food, (I'd told him go ahead and eat so his food wouldn't get cold) and I cut into this steak to find it was BLOODY just like the last one! By this time I was sick at my stomach, mostly due to aggravation, and ready to get out of this pitiful excuse for a restaurant. I told her I didn't want to return my food for a third "round" of cooking, just forget it! She came back later and asked if we wanted to order dessert! LOL After being told "no not if it was like their steaks", we got our check, paid, and left. They took the steak off the bill, but added back the two sides I didn't eat. I sent a complaint to their feedback email address but don't expect to get a reply. Oh, yes, just an added FYI, the manager never once came to our table as is usual in most restaurants. Needless to say we won't be going there again and more than likely won't go to another Applebees.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to a Applebee's today for lunch and ordered a steak dinner med rare and it came out well done, then whe they took it back and brought me another one it was completely rare cold in the middle. The third time they brought it out to me it seemed to be cooked to temp. But it was rubbery and did not taste like a steak, the texture was all wrong. It kind of tasted like togu. I don't know what Applebee's thinks they are serving to there customers but it is not steak. I think that someone should investigate the Quality of meat that they are serving. $12.99 for a rubbery piece of tofu is not ok with me.
service
I'm going to make a long story short that happened on 02-14-09. Ordered 2 steak dinners, 1st time they came out sides were wrong. 2nd time they came out steaks and sides were wrong. The 3rd time they came out, sides were still wrong and the server brouht out same steaks for the third time. You can guess by the 4th time I was not a very unhappy camper, so when our order finally arrived
for the 4th time the manager came to our table, said he was sorry and would see us before we were through eating{ha ha}.Finally after an hour long ordeal, we could eat our supper with fresh steaks. WRONG our steaks and sides were wrong so we switched steaks with each other. No, we never saw the manager again and will not go back there or any Applebees.WE should have gone to Outback Steak House like we had planned and wait for a table.
The complaint has been investigated and resolved to the customer’s satisfaction.
ONE QUESION FREND, WHEN U SAY U WERE A "NOT A VERY UNHAPPY CAPMER" DOES THAT MEAN U WERE HAPPY AT THAT TIME BECUZ IF I WAS AT THE FORTH BAD STAKE AND SIDES I WOULD BE PRETTY UPSTED BUT U NO THAT IS ONLY MY FELINGS ON THE SUJBECT, WHAT IS THE MAGANERS NAME SO I CAN NOT EAT AT THSI WOMNA'S RETSDARAUNT
BLESSINGS
Dr M A CARNORVORO
Woo. Valentine's Day out at Applebees! What a special night!
Did you take her back to the trailer for some anal afterwards?
terrible place
No need to go all the way to Africa be one of the contestants on the next 'Survivor' - to be tortured and treated with disdain! There is a much easier solution! You can go to the Applebees Restaurant on Sam Rittenburg Blvd. in Charleston, SC. There the staff will prepare a wonderful adventure for you by spilling a mess on the carpeting - so it will blend...
Read full review of Applebee'sservice
Husband took me there for lunch on a wedding anniversary date. Waited 20 min. to have anyone come around to take an order. Waintress said "sorry guys for the wait" without even looking at us. She wrote the order wrong. Husband was brought something he didn't order, even though I heard him tell her exactly what he wanted, and he had even pointed to it on the menu. My meal was cold by the time his order came, which was still not what he ordered, but we just let it go, since we were hungry and tired of waiting. Waitress again just said "sorry guys" without looking at us. She brought bill with wrong order and amount and took a long time fixing it. Again, "sorry guys" without looking at us or any inflection in her voice of actually meaning it. We will not go there again.
The complaint has been investigated and resolved to the customer’s satisfaction.
After church on 20 July 2008, my wife and I stopped at Applebees on the way home as we usually do and went inside where there were about five people ahead of us all in one family. The servers were all over the place and I began to think we were invisable. One of the servers picked up about 5 menus and silverware for 5 and took off. He didn't tell the people to follow me or anything else. We stayed about 5 more minutes and said to heck with that and went up the street to OCharles where we were promtly seated and food on the table in just a few minutes. We have gone to Applebees many time but not more. I do not like being treated that way by anyone.
The worst service ever at applebees on kirkwood het i wilmington delaware the waitress was snobby, she never gave my three year old son his food and argued that she gave it to me and that I was not going to get anything for free I've been to a lot of restaurants and never been this mistreated and the manager was no help she was very rude. So I paid for food that wasn't giving out and top the whole situation of she said I didnt pay and I find out that the waitress gets fired for stealing I got banned fr eating there and my money was stolen. Horrible.
My mother and I went out to applbees on starkey rd today for lunch . Lunch was great but clearly stated on a card on the tables is a card that says if u receive your check before mananger comes to your table you will get a 10$ off next meal . Well we got our check and no visit so I informed the waitress and she replied well he is out now ! I was very disappointed iam in the food industry business and we always honor what we say, disappointed customer :(
Wow, give them a break. It sounds like they were especially busy. If you are not going back to them because of this one MINOR bad experience, that is pretty petty on your part. You only waited for 5 minutes. Wow, I just have to say wow. If you are upset about something like this...sorry the world isn't perfect for you and your wife. Maybe you should have gone back to church and have another sermon by the preacher of how to think of others before yourselves.
Hood rat
false advertising
After eating at the Applebees on Southland Mall numerous times. My wife and I noticed an add on TV regarding 2 meals for $20.00. We checked on their website and saw the add posted their too. We choose our meals and placed the call for pick. The person that answered the phone told us they were no longer offering this deal. My wife told them that they should remove it from their website, and since we were hungry we ordered something else that came out to almost $40.00 for 2. We let it slide until again the next day we saw the same add on TV. I don't understand how this can be done. Is their something that can be done to stop these people from scamming the public? We will never eat at Applebees again, and I hope this helps others in choosing a better restaurant.
The complaint has been investigated and resolved to the customer’s satisfaction.
Outside Applebees in white plains ny. Gotta love
The false advertising
I also saw this add on tv, verified that the santa clarita applebees had it on their website, two -three hours later went in and was told that they would not honor the addvertised special, 2/$20.I with my girlfriend and small child spent with tip about $45.I contacted applebees and a manager contacted me, gave me no explanation for this but offered me a $25 certificate .I have not received it as of today.I sent another e mail to applebees yesterday 1/6/09, and am waiting for a responce.I think it's clear that they had never intended to honor a natioinbally advertised special, it appears that they just wanted to get peoiple into the restaurant, as the server mentioned that several other people had complained about the inability of management to honor this special.
bad food
I just returned home from dining at our local Applebee's. First I do not want any credit or gift certificate. I am contacting you only to make you aware that one of your stores is not measering up in the quality of food I have come to expect from Applebee's.
I purchaed a Burbon Street steak at the Jacksonville, Illinois Applebee's and it was without a doubt the worst piece of meat I have ever eaten. I did not complain at the time because the waitress was excellent and i knew she could do nothing about the extremelt poor quality of meat purchased at this restaurant. I am only contacting you because someone has invested in this establishment and needs to know there is a big problem at this location. I will not go back to this Applebee's!
applebees is a peice of [censor]
I work at an applebees and have been forced to work while having the h1n1 flu virus, was written up for calling in when I had laryngitis, tonsillitis, and strep throat at the same time, and was also written up after calling in due to an injury that I got WHILE I was WORKING. All times I called with advanced notice. All times I was written up. All times not a single member of management tried to replace my shift, yet lectured me about the inconvenience of being short staffed. For Applebees, priority number one is making a dollar, and employee and food safety fall much farther down on the list. That is if they even care at all.
I can say from being a recent employee of Applebees they also force their servers to either work while they are sick which is against board of health rules or fire them I have currently filed an unemployment claim against Applebees after being fired for taking time off with strept throat. I showed up to work and was forced to work a 13 hour shift on a Monday and by the following day when I was due back in at 10 I was not able to make it. I called in and immediately followed up with my doctors the next morning at 8 am I took my doctors note into work by 9am and was fired since they were already running short handed and just could not afford to cover that many shifts. I had been told before by the same management that if I did not come into work I had to provide a doctors note but that if I showed up running a fever they would not ask any questions. The over all concern here is that they cover the floor weather it is with people who should be working or not so long as questions are not asked. They also provide no type of medical benefits but demand documentation if your sick at all. My problem is even after providing such documentation I was still fired. This was at a Indianapolis Indiana North Side location
everyone
Stay away from this place! I've been to quite a few applebees and this is by far the worse. The waitresses are slow and rude. The management could care less and the food was cold. If I am going to pay for something I expect it to be worth it. All my Applebees experiences haven't been the greatest but this by far takes the cake. I wouldn't even keep going back if i wasn't such a sucker for the Fiesta Chicken.
I think from now on I will try their TOGO service but I won't hold my breath. The worst part is the Mgr..(I can't remember if it was a male or a female with short blondish hair) was just as bad and didn't care about the employees goofing ofFRIENDS BEWARE! just ones opinion
About Applebee's
One of the things that sets Applebee's apart from other restaurant chains is its commitment to quality. The restaurant chain uses only the freshest ingredients to prepare its dishes, and its chefs are highly skilled at creating flavorful and satisfying meals. Whether you're in the mood for a juicy steak, a crispy salad, or a hearty sandwich, you can be sure that Applebee's has something that will satisfy your cravings.
In addition to its delicious food, Applebee's is also known for its extensive drink menu. The restaurant chain offers a wide range of beers, wines, and cocktails, as well as non-alcoholic beverages like soda, lemonade, and iced tea. Whether you're looking for a refreshing drink to cool you down on a hot day or a cocktail to help you unwind after a long day at work, Applebee's has you covered.
Another thing that makes Applebee's stand out is its commitment to customer service. The restaurant chain prides itself on providing a welcoming and friendly atmosphere, and its staff is always happy to help customers with any questions or concerns they may have. Whether you're dining in or ordering takeout, you can be sure that you'll receive excellent service from the moment you walk through the door.
Overall, Applebee's is a fantastic restaurant chain that offers delicious food, refreshing drinks, and excellent customer service. Whether you're looking for a place to grab a quick lunch or a spot to enjoy a leisurely dinner with friends and family, Applebee's is the perfect choice. So why not head to your nearest Applebee's today and experience all that this fantastic restaurant chain has to offer?
Applebee's Customer Reviews Overview
Customers have praised Applebee's for its extensive menu, which includes a variety of appetizers, entrees, and desserts. Many have also appreciated the restaurant's efforts to cater to different dietary needs, such as offering vegetarian and gluten-free options. The quality of the food has been consistently praised, with customers noting that the dishes are well-prepared and flavorful.
Another aspect of Applebee's that customers have appreciated is the friendly and attentive service. Many have mentioned the staff's willingness to accommodate special requests and their overall professionalism. The restaurant's ambiance has also been praised, with customers noting the cozy and welcoming atmosphere.
In terms of pricing, Applebee's has been commended for its affordability. Many customers have noted that the restaurant offers great value for money, with generous portions and reasonable prices.
Overall, Applebee's has received positive reviews from our website's users, with customers consistently praising the restaurant's delicious food, friendly service, and affordable prices.
Overview of Applebee's complaint handling
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Applebee's contacts
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Applebee's phone numbers+1 (888) 592-7753+1 (888) 592-7753Click up if you have successfully reached Applebee's by calling +1 (888) 592-7753 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (888) 592-7753 phone number Click up if you have UNsuccessfully reached Applebee's by calling +1 (888) 592-7753 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (888) 592-7753 phone number+1 (913) 890-0370+1 (913) 890-0370Click up if you have successfully reached Applebee's by calling +1 (913) 890-0370 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (913) 890-0370 phone number Click up if you have UNsuccessfully reached Applebee's by calling +1 (913) 890-0370 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (913) 890-0370 phone numberGuest Experience+1 (913) 890-0518+1 (913) 890-0518Click up if you have successfully reached Applebee's by calling +1 (913) 890-0518 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (913) 890-0518 phone number Click up if you have UNsuccessfully reached Applebee's by calling +1 (913) 890-0518 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (913) 890-0518 phone numberExecutive Director Of Communications+1 (818) 637-3197+1 (818) 637-3197Click up if you have successfully reached Applebee's by calling +1 (818) 637-3197 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (818) 637-3197 phone number Click up if you have UNsuccessfully reached Applebee's by calling +1 (818) 637-3197 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (818) 637-3197 phone numberVice President Communications+1 (913) 967-4109+1 (913) 967-4109Click up if you have successfully reached Applebee's by calling +1 (913) 967-4109 phone number 0 0 users reported that they have successfully reached Applebee's by calling +1 (913) 967-4109 phone number Click up if you have UNsuccessfully reached Applebee's by calling +1 (913) 967-4109 phone number 0 0 users reported that they have UNsuccessfully reached Applebee's by calling +1 (913) 967-4109 phone numberVice President Of Investor Relations
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Applebee's emailsmarketing@applebees.com100%Confidence score: 100%Support
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Applebee's headquarters8140 Ward Parkway, Kansas City, Missouri, 64114, United States
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Applebee's social media
Most discussed complaints
no gift certificate 10 (opinions to this review) Racial profiling and discrimination & violation of civil rights act 1964 3 (opinions to this review) Products 1 (opinions to this review) Applebees website 1 (opinions to this review) Management Christina Porter 1 (opinions to this review)Recent comments about Applebee's company
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