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Apple/sprintapple iphone 7 plus

I recently bought a phone from a guy and he said he deactivated his account but he has not and when I went to activate the phone sprint said they couldn't unless he calls and cancels and deactivated the phone... what are letgo policies on this kind of stuff? Can I get my money back? Is there any legal action I can take so the man must deactivate his account?

Cr
Sep 29, 2017

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