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Apple Mac Notebook & Ipod / Non delivery by EMS

1 India

An EMS parcel containing Laptop and IPod shipped from Shanghai, China was sent on 7.2.2010 through EMS vide No. EE277879334CN to my address 18-A, Old Mussoorie Road, Rajpur, Dehradun, India, 248009. However, the item is yet to be recieved by me though online tracking and queries to your customer care has revealed tat the item was duly recieved at Mumbai sorting centre and forwaded further to Delhi centre. It is from Delhi centre that the item is now not being tracked and not delivered to me. Kindly help me in getting my shipped items for which i have already paid in full. Thanks


Details as under:
Online Tracking EE277879334CN

    Your item was released from Customs(REPUBLIC OF INDIA MUMBAI PAR) at [protected]:55:00

Timing Site Status
  [protected]:25:00 SHANGHAI Posting
  [protected]:28:00 SHANGHAI Despatch from Sorting Center
  [protected]:03:42 SHANGHAI Arrival at Sorting Center
  [protected]:52:04 SHANGHAI Despatch from Sorting Center
  [protected]:45:00 REPUBLIC OF INDIA MUMBAI PAR Arrival at Sorting Center
  [protected]:55:00 REPUBLIC OF INDIA MUMBAI PAR Released from Customs

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