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Apple I-Pod / Water Damage

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December 05, 08 purchased I-Pod Nano 4th generation from Apple.com as a Christmas gift for my son.
He was walking home from school March 18, 09 and was caught in the rain, he had his I-Pod in his shirt pocket.
The screen turned white ( the music still plays but you cannot navigate the menus )
Called apple, they insisted that I purchase Apple Cares Package ( $39.99 +tax ) before I could speak to the tech dept.
Tech told me to check inside of the earphone jack for red color, the jack was/is white. They sent a postage paid box, the I-Pod
was returned three days later, unrepaired. I called again, was told it was liquid damage, not covered by warranty. I explained ( for the 4th time )
that he was caught in the rain, they said that an I-Pod was delicate electronic equipment and should not be taken outside. I insisted on speaking to a
supervisor, he offered me an E-Coupon for $30.00 off. Why would I purchase another I-Pod?

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1 Infinite Loop Stop 90-2L
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+1 800 692 7753
+1 408 974 4224
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