Menu
Apollo Pharmacy
Apollo Pharmacy Customer Service Phone, Email, Contacts

Apollo Pharmacy
reviews & complaints

www.apollopharmacy.in
www.apollopharmacy.in

Learn how the rating is calculated

1.2 72 Reviews

Apollo Pharmacy Complaints Summary

3 Resolved
68 Unresolved
Our verdict: If considering services from Apollo Pharmacy with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Apollo Pharmacy has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Apollo Pharmacy. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Apollo Pharmacy reviews & complaints 72

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
1 review
Sort by:

Newest Apollo Pharmacy reviews & complaints

ComplaintsBoard
D
9:31 pm EDT

Apollo Pharmacy pharmacy staff

Dear sir! I Dr. Subodh is a permanent customer of ur pharmacy since last 4 yrs..but today in rohini sec 16 ur staff had a big ignorance with us as i called him for a medicine at 8pm, that was very much important for me...after 2 hrs later when i come back to home n asked for medicine my mom said he did nt deliverd and so i call back to pharmacy..he replied deliveey boy suddenly lefted for his home...my question! Why not appolo staff informed me at d same number that sorry it wd not possible for us to deliver d medicine...bcz of such ignorance someone fighting for her life... Kindly take a proper action for above ignorance... Regards Dr. Subodh Rohini sec 16 [protected]

Read full review of Apollo Pharmacy
Hide full review
ComplaintsBoard
H
2:16 am EDT

Apollo Pharmacy unethical behaviour

I had recently purchased few medicines from Apollo Pharmacy, Kasba on 15th April 2018 and had paid through credit card. Next week on 21st April 2018, I wanted to return one medicine but I was told that the medicine sold through credit card cannot be accepted for return but medicine sold through cash can be accepted as returned. On arguing for good 20 mins, they finally accepted the returned goods and adjusted the price against a fresh bill but did not accept the payment through credit card and insisted on cash payment.

Read full review of Apollo Pharmacy
Hide full review
ComplaintsBoard
M
6:05 am EST

Apollo Pharmacy apollo medical representative salma

Hi Team,

I have a complaint against a Medical Representative named Salma, she works in Apollo pharmacy Richards Town Viviani Road branch.
I had placed a request for medical bills for which I have already purchased medicines and products. I have misplaced the bills and so I had called Apollo yester and requested for bills and I was told that I will get it today 4pm. When I called the branch today Salma did not assist me properly and clearly rejected to give so.
Just now five minutes back I had been to the branch and asked her again, she asked to wait for supervisor. While I was talking to supervisor she interrupted in between and rudely started telling we cannot give all that, is this her behavior to talk To a customer?

I am asking the bill for the medicines which we purchased and not asking any illegal bills.
For every bill they give there is no stamp or signature and such bills are not accepted at companies for tax declarations.

I did not expect this kind of rude behavior from Apollo agent. Instead of apologising Salma is continuously arguing in front of other customers.

We are regular customers of Apollo and purchase medicines and products for more than 3000 frequently every and alternate months and we get this customer service from Apollo?

Did Not expect this.

While leaving from there I just told her not to repeat this attitude to other Customers.

I hope you will look into this matter and take appropriate action.

After facing this attitude from Salma I would never ever purchase anything from Apollo again. Very disappointing

Thanks,
Mehreen

Read full review of Apollo Pharmacy
Hide full review
ComplaintsBoard
P
12:38 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Apollo Pharmacy am complaint about new shop brokerage fee not settled

Dear sir, am S.Prasath from karaikudi. I have doing here Real estate business from last 20 years.
Before 8 months back appollo pharmacy staff approaches me for need a new shop for Appollo Pharmacy at Sriramnagr near karaikudi. I have provide a shop space as them required as 17000/- ( Seventeen Thousand) per month rental basis. When they approach they were promised me to given One month rental amount for brokerage fee. But till date they are not settled the amount. (17, 000/-)
I know very well to about your concern as well reputed one. So that i did this. Many more time I had asking them about this deal. But your staff is not response about my fees.
That's why now complaint from this way is.
Kindly take immediate steps to settle my fees as soon. And I Hope defiantly you will take immediate remedy.
Thanking you.

Read full review of Apollo Pharmacy
Hide full review
ComplaintsBoard
S
12:11 pm EST

Apollo Pharmacy Medical bills

No dicount... And no bill...in kovvur, westgodavari, andhra pradesh, pin 534350... Old guy is very typical person, irresponsible not giving bill and saying network problem always writes my number on book... He can take my wallet and use... I have no message about wallet cutting or proof... Pls make clear transparet apollo paharmacy wallet... I hope you will rectify my problem... Thanking you sir...

Read full review of Apollo Pharmacy
Hide full review
ComplaintsBoard
S
3:02 am EDT

Apollo Pharmacy wrong medicine delivered to the patients and unreadable handwriting of doctor.

Hi,

I am registering the complaint against the apollo pharmacy. Recently, I visited Dermatologist Dr. Srabani Ghosh Zoha about my uneven toning on my face. Doctor has prescribed me Medicine - GLUTONE (600) . But the medicine provided to me is - GLUTON 600. Gluton 600 is for completely different treatment and not related to skin at all. I have been consuming the wrong medicine for 4 days. And on 5th day, I was searching about the medicine in the internet and found no clue related to skin problem. I was terrified to see this and immediately compared with the prescription. The medicine was different.Immediately rushed to hospital to get checked with the doctor. And she also confirmed that medicine is different.

This is a urgent request to take action immediately about the negligence of the apollo pharmacy.If i would have never known about this negligence, i would have been taking all these medicines for 2 months as prescribed by doctor.Please take immediate action on the pharmacists. A single letter "e" in the medicine can change the purpose of the medicine and cause fatal issues in the patients.

Another complaint i want to register about the BAD hand-writting of the doctor. I am unable to compare the medicines with the prescribed one in the prescription. Please ask Doctors to provide a print out of the prescription .

Read full review of Apollo Pharmacy
View 0 more photos
Hide full review
ComplaintsBoard
K
11:28 am EST

Apollo Pharmacy cheating innocent customers

I wish to write my experience at RBI Layout, Bangalore-560078 outlet of Apollo Pharmacy. I bought some medicines namely ecospirin and eptoin. I was told by the attendant at the stores this items are dopc items(later I came to know that life saving drugs are called dopc items) and not eligible for discount. My question is that why can't they display this daylight robbery of dopc items no discount in their adverts and also a big board in every shop saying that 1) Following are the list of dopc medicines and they 2) Not eligible for discount You can how they loot the customers, one side they are saying that they are giving discount of 10% and the otherside without any notice this kind of loot. When Medplus is giving discount of 10% for all medicines why can;t this cheats and robbers at Apollo Pharmacy inform clearly that we will not discount on Life Saving Drugs(DOPC Items). As they are not displaying this issue of DOPC, are they not cheats. If they are transparent organization 1) they must display in big board in each and every shop that for DOPC ITEMS(LIFE SAVING DRUGS WE WILL NOT GIVE ANY DISCOUNT) 2) THE FOLLOWING ARE DOPC MEDICINES Can they and will they do it!?

Read full review of Apollo Pharmacy and 1 comment
Hide full review
1 comment
Add a comment
K
K
K V Sarma Kv
, US
May 23, 2018 1:02 am EDT

Ur Miyapur branch x road Hyderabad us not offering valued discount for the items purchased

K v sarma
[protected]

ComplaintsBoard
R
11:30 am EST

Apollo Pharmacy selling expired medicines

Sir, today i. e. on 10/12/2015, I went to buy my diabetic medicine from apollo pharmacy, shopno - 28 b ground floor vinayak tower mg marg civil line allahabad and send my friend to 2 packs of gemer p1, my friend bought it and when I reached home and was to take tab I saw that the packing seemed old and bad when I saw the expiry dt - it was 11/2015. i was shocked to see that apollo which is a trusted and reputed name is selling expired medicines, I gain took pain and went to shop to return it. i request you to immediately stop the foul practice of selling expired medicines

Read full review of Apollo Pharmacy
View 0 more photos
Hide full review
ComplaintsBoard
V
8:46 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Apollo Pharmacy rude behaviour

I am an unhappy customer of Apollo Pharmacy at TAMBARAM :no 38/27, venkatesan street, west tambaram, chennai -45
The incharge of this damn store is such a misbehaved person, She illtreated my mother who is a regular customer of the shop. All time the shop runs out of stock and whenever we ask they tell they would order but nothing really happens. She is such a mean person ; she said, "If you have guts, go and stand in line in another shop !", Is this how u guys treat your customer!
WE ARE FED UP WITH THIS ...WE NEED PROPER ACTION ON THE FEMALE INCHARGE OF THE STORE !
This will defnitely be the last visit to this damn store, I would never suggest anyone Apollo Pharmacy !

Read full review of Apollo Pharmacy and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
G
G
Ghur
, US
Sep 23, 2018 9:30 am EDT

Rude behaviour with customer by Apollo pharmacy employee in shimoga district near karnataka bank in sawlanga road.

He is pathetic and rude behaviour I can't refer any of our colleagues and friends with family to this store due to his rude behaviour.

Thanks

A
A
avinash sarode
, IN
Nov 02, 2010 3:04 pm EDT

guddimalkapur Apollo pharmacy branch promise me that he will give the offered gift against the ATM Card
but no response

ComplaintsBoard
D
9:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Apollo Pharmacy intensionaly delay in supplying life saving drug t. e insulin and misbehaviour of staff suppling drug

I am a doctor working in dist head quater hospital koraput, near about 200 km away from vizianagaram. My mother is diabetic taking insulitard hm penfill which is life saving for her. I ve gone to appolo p[harmacy vizianagaram on 4th april to buy insulitard penfill. The staff of the medicine store named ayyappa told me penfill is sold out and he can deliver the medicine in one day t. E by 5th or max by 6th april at home if I pay in advance. I paid him and come back to kpt. From 6th I rang him not less than 20 times but mr. Ayyappa and other staffs of apollo vizianagaram are not responding properly, at last I brought insulin from bhubneswar by bus today t. E 11th april. 4 days a diabetic patient suffered because of irresponsible behaviour of apollo pharmacy and staffa like mr. Ayyappa.

Read full review of Apollo Pharmacy
Hide full review
ComplaintsBoard
M
5:23 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Apollo Pharmacy negligent in discharge of duty by pharmacy staff

This complaint is about negligent act ofyour staff at Padi, chennai pharmacystore. My wife is the patient of hyper tension and diabetic for the past 10 years.She is under treatment of Dr. C.V.Bhirmanandham Seniormost Cardiologist in Chennai. He has prescribed some drugs/medicines one of which is Seranace 0.25mgm tablets. On 6.11.2009 your Padi Branch staff has given Serance tablets one strip of 10 mgm and one strip if 5 mgm since 0.25mgm not available and advised to take 2 10mg and 1 5 mg. Please refer Bill No.CS77605 dated 06.11.2009. Accordingly my wife has taken the tablets for 3 Nights since the tablet is to be taken in night.She has taken 25mg per time against the prescription of 0.25mg. On 9.11.2009 she has developed uneasiness and her tongue became swollen resulting in she could not keep the tongue inside the mouth and also unable to breathe normally. Immediately I rushed her to the doctor Dr.C.V. Bhirmanandham who diagonised it due to wrongful drugs and allergy affected.He advised immediate admission in the hospital.Then she was admitted in B.R.S. Hospital, Chennai and she was under observation in ICU for oneday and discharged after 3 days. Finally the doctors found out it is due to overdoasage of Seranace . The gross negligent act of your pharmacy staff by giving 10 mg and 5 mg of Serance tablet against the prescription for 0.25mg made us to incur Rs.18, 000/- towards hospitalisation and other incidental charges and also mental agony. You will agree this wrongful act can not be excused since precious human life was at stake. One can not take risk on human life particularly the pharmacy people who should excercise due care while selling the drugs and medicines on the prescriptions.
In view of the above I register this complaint and seek your explanation why I should not claim the expenses incurred from you.
I expect your reply and hope you will address my complaint suitably.

S.Murali,
No.9, Brahmin Street,
Korattur, Chennai-600 080.
[protected]/044-[protected]
E-mail: [protected]@yahoo.in
Patient Name: M. Latha

Read full review of Apollo Pharmacy and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
S
S
s.muralee
, IN
Nov 15, 2009 4:03 am EST

This complaint is about negligent act ofyour staff at Padi, chennai pharmacystore. My wife is the patient of hyper tension and diabetic for the past 10 years.She is under treatment of Dr. C.V.Bhirmanandham Seniormost Cardiologist in Chennai. He has prescribed some drugs/medicines one of which is Seranace 0.25mgm tablets. On 6.11.2009 your Padi Branch staff has given Serance tablets one strip of 10 mgm and one strip if 5 mgm since 0.25mgm not available and advised to take 2 10mg and 1 5 mg. Please refer Bill No.CS77605 dated 06.11.2009. Accordingly my wife has taken the tablets for 3 Nights since the tablet is to be taken in night.She has taken 25mg per time against the prescription of 0.25mg. On 9.11.2009 she has developed uneasiness and her tongue became swollen resulting in she could not keep the tongue inside the mouth and also unable to breathe normally. Immediately I rushed her to the doctor Dr.C.V. Bhirmanandham who diagonised it due to wrongful drugs and allergy affected.He advised immediate admission in the hospital.Then she was admitted in B.R.S. Hospital, Chennai and she was under observation in ICU for oneday and discharged after 3 days. Finally the doctors found out it is due to overdoasage of Seranace . The gross negligent act of your pharmacy staff by giving 10 mg and 5 mg of Serance tablet against the prescription for 0.25mg made us to incur Rs.18, 000/- towards hospitalisation and other incidental charges and also mental agony. You will agree this wrongful act can not be excused since precious human life was at stake. One can not take risk on human life particularly the pharmacy people who should excercise due care while selling the drugs and medicines on the prescriptions.
In view of the above I register this complaint and seek your explanation why I should not claim the expenses incurred from you.
I expect your reply and hope you will address my complaint suitably.

S.Murali,
No.9, Brahmin Street,
Korattur, Chennai-600 080.
[protected]/044-[protected]
E-mail: s_murali54@yahoo.in
Patient Name: M. Latha

C
C
coolcust1
, IN
May 29, 2010 4:07 pm EDT

Even i have a REAL bad experience with apollo pharmacy guys. very rude, bad and company doesnt respond. you can check what happened with me here
http://www.mouthshut.com/diary/igciplnnq/Apollo-Pharmacy-the-worst-pharmacy-store

ComplaintsBoard
G
7:35 am EDT

Apollo Pharmacy customer courtesy and refusal to accept

I purchased medicines (30 tabs galinerve) on 11th August 2008 as prescribed by the doctor from apollo pharmacy - adyar branch, MG road, Chennai. But unfortunately the medicines never suited to my mother's health and by consuming one tablet she had developed vomiting and dizzy and it went to the extent of admitting her in the hospital. When consulted the doctor, they prescribed another medicines. Hence I approached the branch with the bill and the balance 29 capsules the next day to request them to take back and provide the alternate medicines. Understand from them that they can take return only if the capsules are in batches of ten and multiples and they further informed that it is the policy of Apollo pharmacy. I have been so far a customer of apollo and the refusal took me by surprise. the staff were also discourteous and mentioned that the policy need not be known to public. But I feel as a customer the public should be informed. Besides the arrogant way of replying to a customer has to eb condemned. I look forward that apollo pharmacy to intervene in this matter to take necessary action to take back the medicines and provide alternative medicines as requested. II amy eb constrained to take legal action thro consumer court for misconduct and refusal to exhibit the policy.

Read full review of Apollo Pharmacy and 28 comments
Hide full review
28 comments
Add a comment
R
R
R.Veeraswamy
MADURAI, IN
Jan 22, 2023 6:14 pm EST

My mobile no.. [protected].

Yesterday i have placed order for medicines prescribed by dr.V.Mohan, chennai and luploaded the prescription also.

Against medicine tab. Rozat 10 - 15 tablets, i was supplied tab.Rozat 40 - 15 tablets by your madurai k.K.Nagar branch [protected]).

Kindly arrange to replace the wrong supplly with the correct one.

R
R
R.Veeraswamy
MADURAI, IN
Jan 16, 2023 1:00 am EST

Frequently, I am getting SMS rearding redemtion of Health Credit points e ven though I have not initiated.

ex. Yesterday, I was informed thatHealth Credit Points for Rs.18.24 has been redeemed and tody, further Rs.3.93.

Kindly check up the agency availin the credit points

A
A
ashok patil
, IN
Feb 09, 2020 7:00 am EST

not good service ..not good prodect..

View 0 more photos
V
V
vinays24
, US
Dec 14, 2019 7:55 am EST

1. The person managing the branch is always rude and talks like "do not waste my time" always.
2. He never provides discount thats is allowed by other apollo pharmacy stores to corporate employees.
3. When asked for his name, he says I don't have a name.

V
V
Vishakha sharma
, IN
Oct 30, 2019 2:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have ordered medicine from udaipur from Apollo pharmacy which needs to be delivered to bareilly but it has not been delivered yet but the status is showing that the order has been delivered and I have also done the online payment. Kindly consider my case

S
S
Shweta56
, IN
Sep 30, 2019 3:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I did buy the glucometer one month back and tried using it. I [censored]ed my finger so many times n got no reading despite of green signal blinking.

Please do TC care as you people are in medicine nd do return your useless glucometer.

N
N
Nayan sarkar
, IN
Sep 07, 2019 6:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Durgapur benachita market front 14ft total 400 to 380 sqft rent 40000k. Please contract no is +[protected]

View 0 more photos
N
N
Nayan sarkar
, IN
Sep 01, 2019 5:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Please contact my ph number +[protected]

S
S
sachin jamor
, US
Jul 29, 2019 6:17 am EDT

Your toll free number is chargebal ...

A
A
Aveesha
, US
May 18, 2019 7:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi I am a customer of apology ph.
In kama reddy new bus stand branch is very irresponsible member they talked rubbished. foolish language.. I want some medicine replace they won't give me... and they are very worst responsible.. Please take the complaint..

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Apollo Pharmacy customer service

Website

www.apollopharmacy.in

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Apollo Pharmacy?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Apollo Pharmacy Customer Service. Initial Apollo Pharmacy complaints should be directed to their team directly. You can find contact details for Apollo Pharmacy above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Apollo Pharmacy. Discuss the issues you have had with Apollo Pharmacy and work with their customer service team to find a resolution.