Apex supplies medical billing software and scheduling program for medical practices. their software is plagued with software issues and they provide no support but are quick to bill for services they have not delivered.
Impossible to contact:
dozens of unanswered emails, phone calls and letters
tech support non-existent, no way to reach techs
phone goes to answering device and calls are not returned
repeated emails unanswered, sent with read receipts.
Software plagued with bugs, glitches, creates windows errors:
lost/missing dates of service
disappearing patients and appointments
no software updates
causes windows errors and system crashes
frequently loses connection with database
software modules do not work and when 'fixed' fail soon after they are 'fixed'