Menu
The Apartment Store
The Apartment Store Customer Service Phone, Email, Contacts

The Apartment Store
reviews & complaints

Learn how the rating is calculated

5.0 1 Review

The Apartment Store Complaints Summary

1 Resolved
0 Unresolved
Verify
Is this your company? Claim it and get a lot of features. Read more
Get notifications about new complaints and reviews of The Apartment Store. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Apartment Store reviews & complaints 1

Sort by:

Newest The Apartment Store reviews & complaints

ComplaintsBoard
E
10:27 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

The Apartment Store Lied about using them as a referral

I used this service to find an apartment while I lived in another state. They faxed each property to me. In the meantime I also used a company called rent.com. I was certain not to mix the properties but wanted expand my search for properties not listed with both sites. I found my apartment through rent.com which offers a $100.00 gift certificate if one takes a lease through their website. Unfortunately, when I filled in the lease agreement I could not recall which site I used and I incorrectly wrote Apartment Store.com (this was an error). I called La Paloma t to correct it and they told me not to worry about it. Since then I have tried to collect my $100.00 throu rent.com but La Paloma mgmt is saying they do not owe me the $100.00 since I found the apartment thru The Apartment Store (as written on the lease in error). So the Apartment Store personnel are lying. La Paloma gets out of paying the $100.00 rewards offered on rent.com. DO NOT USE APARTMENT STORE to find a listing. They lie. You will lose a gift certificate of $100.00 if you use rent.com.

Read full review of The Apartment Store and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
G
G
geninlamp82
, US
Sep 09, 2009 2:18 pm EDT

True MRSB- I have often forgot to even PUT rent.com and missed out of past rewards..

But once i put something else on the lease, and realized i wanted the reward, the apartment people also told me they would change it but didnt.

I didnt do anything, because i am the one that wrote it. You can't blame it on apartment store, rent.com or your la paloma.

M
M
mrsb
, US
Mar 05, 2009 7:48 pm EST

How is Apartment Store repsonsible for your mistake? You wrote the wrong thing on your application, they didn't write it for you!
If anyone should be blamed, it's you. A small amount of blame can be placed on the apartment complex for not honoring your request to correct it, but technically, you wrote it and they can hold you to that, so YOU goofed. Not Apartment Store, and not the property.

I hate it when people cry foul over their own mistakes.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact The Apartment Store customer service

Phone number

(505) 881-2828

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with The Apartment Store?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Apartment Store Customer Service. Initial The Apartment Store complaints should be directed to their team directly. You can find contact details for The Apartment Store above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about The Apartment Store. Discuss the issues you have had with The Apartment Store and work with their customer service team to find a resolution.