They go out of their way to help their customers. The Department of Real Estate contract allows a service fee of up to $50.00 . They refund you in full even if you have used the service for almost a month, even if the contract allows them to keep a service fee of $35.00 legally. They truly standby their 100% satisfaction and refund in full.
Would you rather lose $50.00 to Westside Rentals scammers who charge $60.00 and give you a $10.00 refund if you don't find a place, because their contract says they can keep $50.00 of your money.
All these people that are complaining should go to Craig's list to get scammed by the Nigerians, cause they deserve it. ApartmentHunterz.com knows the landlords that are posting on their site, Craig's list doesn't. I have been to their office and the letters of recommendation are there with original letterheads going back to year 2000.
Complaints...as if AT&T, Verizon, Target ( try returing a $200 defective dead out of box vacccum cleaner to them), Best-Buy, Wal-Mart, and other retailers don't have them. Any company the deals with the public is apt to have some sort of complaint . That is the nature of dealing in the retail industry, and nature of humans who want everything for Free.
Good luck searching.