I agree, my daughter and I have both been scammed by this company. They are very nice and reverse the charges when you call them and ask to be refunded. It's companies like these who first scam people and then are very apologetic about it that give reputable internet merchants a bad name.
Their method is to obviously have a small check box and statement somewhere on a reputable vendors website once a credit card has been put in. If you don't see this small and obscure statement and check the checkbox to deny the service, they feel they have legal rights to charge your credit card and automatically sign you up for their $19.95 monthly service which provided no service at all to me.
Their statement was that I signed up for their savings club. I received no documentation about a savings club, nor got any benefit from the supposed product that they said I ordered. they also charged me $2.99 shipping and handling for a CD that never arrived, and would not refund that b/c they supposedly shipped it.
Let's wake up American consumers and scour our credit card statements. We are being fleeced by deceptive schemers who are counting on us to just charge and pay. My bet is they are getting away with millions. Don't be afraid to contact your credit card company and fill out a fraud report. That will help them assist us in identifying fraudulent activity on our accounts.