On October 30, 2008 I was informed that my AOL account had been terminated. I called customer service and was then transferred to the business office. I explained my situation and asked why my account had been terminated. After the representative explained the only thing I could do was send a letter to CAT, I asked to speak with a supervisor. The supervisor also said the only thing to do was to write a letter to CAT. That same day, I sent a letter asking that my account be reinstated long enough for me to extract my saved information such as email addresses, phone numbers, and emails.
I have been an AOL account holder for over 8 years. I sent a letter, as I was instructed by the AOL business office, almost two weeks ago. I have yet to hear anything back from AOL concerning my account. I ask, again, that my account be reinstated long enough for me to extract my saved information.