Anytime Fitness
reviews and complaints

It was amazing to read that ANYTIME FITNESS still wanted to bill a dead person. I can almost feel the anguish that this caused the relatives. One would think that any company would have the compassion to stop the billing once someone was reported as being dead. I wonder how they hoped to collect the money? A follow up comment or update by the person whose relative died and was still being charged would be interesting. Just to see how or IF it was finally resolved. I wouldnt be surprised by anything that this company tried to do to get money.

The ### never stop. They sued the former owner of Anytime in Ortley Beach New Jersey. Even though he is suffering from Multiple Sclerosis, Anytime and their ### lawyers sued him in Minnesota. They are the most heartless ### on the face of the earth. They are the most vindictive company I have ever seen. They have no compasion or regard for personal freedoms or personal rights. Anyone who does businesss with them deserves what they get. If you have a problem, don texpect them to help you. If your franchise fails you can expect them to try to get every dollar form you no matter what your situation. They do not care and have no human compassion. They are ###.

I account is being charged monthly and I canceled my membership long time ago...the lady that works at my location is never their, she is always covered by her daughter that doesnt no what exactly she is doing, talked to the daughter twice ascking to get in touch with her mom, she was supposed to give her mom my name and number...never heard back, my account was overdraft twice because of them...I need my money back...who is resposable for this overdraft fees? tried to call corporate number but is really hard to get a customer service repr. on the phone, looks like all I can do is just call my lawyer and start some legal action against ATF

I wish I would have found this board before I joined - I moved away from the gym location several months ago. I did was I was supposed to do, sent in writing that I wish to cancel my auto renewal because I moved and the closest gym is 17 miles away. Luckily I kept a copy of the letter that they e-mailed me on August 11th stating it is all taken care of. My last charge should have been on Nov. 1. I just checked my December statement and what do ya know there is a charge from ABC Financial. I got no where with ABC, so I now have the charge in dispute with my cc company. What a Merry Christmas!

After reading the numerous complaints about Anytime Fitness, primarily, surrounding local franchises, it is not difficult to understand the reason so many customers of these franchises have had such difficulty. I recently, with a partner, attempted to purchase a franchise for sale in Hollywood, Florida, and it became clear almost from the very beginning of our transaction with Anytime Fitness that we were not dealing with professionals at best, and and worst, we were dealing with a totally incompetent and irresponsible staff, particularly their Vice President of Real Estate and Asset Sales. [I would have no problem using his name, but I want to make sure that the monitors of this site don't remove my complaint.] In common street language, they had a very easy time talking out of both sides of their mouth at the same time. It's no wonder that this unprofessional and unethical behavior and mode of operation hasn't filtered down to the franchise owners of whom so many customers have complaints. The Anytime Fitness staff as well as the franchise owner refused to provide my partner and I with tax returns from the past three years that the gym has been in operation. The staff at Anytime sent us an Asset Purchase Agreement with a price with places for our signatures WITHOUT consulting the current franchise owner then had the audacity to imply that my partner and I initiated that effort though the document came from Anytime Fitness. The staff at Anytime gave us the phone numbers and contacts of the real estate management company, the lessors of the equipment and the management software necessary to operate the gym under the regulations set forth by Anytime, the furniture, and security devices; all equipment which leases that my partner and I would have had negotiated with in either buying out or assuming the lease from the current bankrupt franchise owner. After giving us that information, and POSTING it on their home website, again, had the audacity to attempt to prohibit us from contacting those people. Moreover, they went on to spread rumors with the current franchise holder about us that were totally untrue.
The people running the operation at Anytime Fitness of Hastings, MN, are at best incompetent and unethical, and at worst engaged in activities that bordered on the illegal though I cannot prove that nor am I accusing them of that. My only thanks is that I am no longer engaged in negotiations with the bankrupt owner of the Anytime Fitness of Hollywood, Florida, nor with Anytime Fitness corporate of Hastings MN.
The bottom line: don't associate with Anytime Fitness in any manner, or form. As a potential investor, don't get involved; as a potential customer, don't join. In short, stay away from this organization for your own peace of mind.

Anytime fitness is a horrible gym. Besides the fact that you can not get any help from anyone that works there. They currently did not cancel my membership months ago like they "said they did" and now they are saying that I owe them $129.35. They will not return my calls, respond to my emails and they even ignored my complaint with the Better Business Bureau. It is independately owned so no one there has been trained on how to manage the business or how to take care of their customers. Do not use this gym! They are horrible!

I called Desiree at Kenosha 18th street Anytime fitness to find out how to cancel my membership. She told me that I could not cancel my membership and that if I was unable to pay my membership dues that I would be sent to collections. I explained to her that I was looking into doing a bill consolidation plan that would not include a gym membership in their program and that I would need to cancel my membership. She told me that was not a reason to cancel a membership. She was so rude! I am sorry that I joined this club because you are locked in once you join. There are no early out options. I would have paid an early cancellation fee. My advice is Do Not Join a club that forces you to remain locked into a commitment. Anything can happen in a two year time frame and You are truly LOCKED IN.
DO NOT JOIN THIS CLUB!

Since joining, tanning bed hasn't worked, took months to fix but had to pay. FOB card doesn't work for many reasons they tell you, but still I pay. New equipment already broke, but they take my money. The managers/ trainers charge for classes they run, overcharge for training, they run, get a cut of supplements they sell, and promote themselves and their own training company and get paid from that. Members let non-members in after hours. Not safe no matter how many cameras. Don't sign a contract! Owner gives the run around when contacted. Read before you join

I have been going to Anytime Fitness for several months, I pay for Tanning in my membership...I cant Tan because the BULBS are old & DULL so why have they not been changed ... many of us have said something about this and still nothing is done! So do I ask for a refund or get all of the other people together & make them change the BULBS or give all our money back ...PLEASE HELP
P.S. MANAGER IS A GOOD GUY, WE JUST WANT WHAT WERE PAYING FOR ...

This place has the worst customer service I have dealt with. I canceled service 4 months ago and got a call from a credit agency trying to collect a debt of 180.00 dollars today. Give me a break I have not even used the gym since February, ughh the nerve of some businesses. Oh well best advice get a membership where the company actually cares about their customers. So now they want me to give them information to a problem that I solved (or thought I did) months ago. And thanks to these idiots it is going to go on my credit report.

POST THE FLIPPINGGGGGGGGGGGGGGG price of monthly memberships to antime fitnessss PLEASE? i wasted 34 min trying to find it

The business was just purchased by a new owner (Reid) and the place was let go to the point where the same trash that was left on the floor, would be there 3 to 4 days later. No soap, paper towels and equipment is always very dirty. And I am not that picky either! So, I opted to move to another location. He got mad and canceled my membership Feb 2nd, but still charged me for the entire month. He refuses to credit me for the entire month I was not permitted to use the facility.

The owner is impossible to talk to, and feels like he is King *** there. I was at that location for almost two years and was pleased until he bought the place. I later found out he is part owner of the West St. Paul location as well. That story will be posted as well. Avoid both locations!

My wife joined to tan and workout, cool. Well little did she know the Trainer there went though her personal belongings and got our address, her cell number and where we live. The only way we found out was the girlfriend of this trainer called my wife to ask why she was sleepn with her man. Sounds like some good drama, LOL. Not to make it sound funny cuz its not its very scary and the kicker is the Manager is good friends with this Trainer..So dont go to Anytime Fitness in Camby, IN

they breed some sort of culture of manipulation and lies in order to make a buck. it's old world america, folks, it's evil and rotten and one day we'll all feel bad for the wastes of life who tried to shill and hustle their sad way to the top by pulling this bull. just stay away, please. go to a place where real community is supported and nurtured, and you're respected and encouraged to grow. that's what gyms are for, right?

M e and my fiance joined AnyTime Fitness in October 2009 and they explained "all" of the rules and so forth, as well as stating that you could cancel anytime as long as you pay a fee.

We simply agreed and signed up.

In December they tried to Charge my bank for that month before they were supposed to and therefor the money was not yet in the bank. I wasn't contacted by them and I assumed all was well so I put the money in the bank so hey could take it out on the date they had been taking it out before.

A week went by and the money was still in the bank but I figured they were just having tech problems. They contacted me two days after I found out the money was still in the bank. I explained to them that I was told before the date the money would be taken out, and they said I was wrong even though they had been taking it out on the date I knew of since my service began.

I went into the gym to pay in cash in person so that it didn't take long to process that way. I put $30 in my bank because I was saving it for gas to get back and forth to my new job, and when I went to take it out one morning before work because the tank was on empty I found a NEGATIVE BALANCE! Those theives had charged my bank 4 days after I paid them in cash in person.

I was so furious I immediately called them after calling the bank, (to see why my balance was negative).

They said that they did NOT charge me twice and I told them how I called my bank and found out it was them, they quickly apologized, realizing their "mistake" and said I should have my refund back into my bank in like 3 weeks.

I told ABC Financial that it was almost Christmas, I needed to get back and forth to my job and they TOOK the money I was going to use for gas, so I needed the refund now.

Keep in mind while reading that my membership is $75 a month, I had $30 in the bank. That means I get one of those wonderful over-draft fees.

I called the gym itself and explained how I couldn't wait just because of their "mistake". They called me into the office, and tried to say I owed them the money that they took, so therefor now I owed them nothing and they owed me nothing.

I wasn't going to leave with that type of response because I knew who was right and who was wrong. She called ABC Financial and they told her she was wrong. They told her they charged me twice and that I could either receive a refund or I could leave the payment and not have to pay for January.

I said I needed the refund and they issued me one.

Three days later, I was checking my bank status, and found that they had refunded my bank as well. So I went back to owing them money for December. ABC Financial called shortly after and said I had a late fee for not paying the gym!

THEY CHARGED ME 2X AND REFUNDED ME 2X! PLUS LATE FEES AND OVER DRAFT FEES FROM THE BANK AND ALL THE STRESS AND FRUSTRATION!

I immediately called and asked the woman at the gym to remind me again how much it was to cancel my membership.

She told me that there was no way to cancel it unless I move far away from a place with an AnyTime Fitness or to get a doctors note saying that me and my fiance could no longer work out.

I then found out, that if you have a bill in your name they will know, I have my dads phone bill in my name as his Christmas present last year and I can't change that, so moving wasn't an option, and me and my fiance, being in great health conditons, couldn't get notes. Even if we could, they would wait, and wait, and wait until we could to so graciously let us complete our membership.

THESE PEOPLE ARE MONEY HUNGRY SHARKS. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE! UNLESS I HATED THEM.

BE WARNED! THEY ARE VICIOUS!