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3.0 2 Reviews

Anthony Decorators Complaints Summary

1 Resolved
1 Unresolved
Our verdict: While Anthony Decorators has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Anthony Decorators reviews & complaints 2

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ComplaintsBoard
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11:02 pm EST

Anthony Decorators Services i am complain about my account been blocked by badoo

Good day my name is Esther onyinye, my account was blocked by badoo i was online d colom keep on showing to me that i should update my account which i did for two times or may be the update i updated my account is countless to my greatest suprise after a day or two i logge in to my account i was told my account is blocked, please can some body help me out please reactivate my account i have been writting messages calling customer care no reply please open my badoo account my email [protected]@gmail.com my phone number [protected]

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Update by Esther onyinye
Jan 28, 2017 12:03 am EST

Good day my name is Esther onyinye My account was blocked by badoo i was online messages keep coming that i should update my account which i updated my account two times i logged out on logging in to my account on badoo i was told that my account has been blocked y please can some body help me i have been writting messages and calles to badoo but no reply badoo please and please reactivate my account thanks my email onyeye81@gmail.com phone no [protected]

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BadooTeam
BadooTeam
London, England, Greater London, GB
Mar 13, 2017 6:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Esther!

Thank you for getting in touch with us. According to our records, there was a violation of our Terms and Conditions and Community Guidelines in your previous profile in the past. Therefore, your current profile has now been blocked as well.

You can read our Guidelines via the following link: http://badoo.com/guidelines/.

Please be informed that our decision can not be changed.

ComplaintsBoard
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3:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Anthony Decorators Questionable and incorrect billing

In 2006, I believe, Clarke sold out to Yellow Book USA. We, as painting contractors, had advertised with Clarke for years. Occasionally, we fell somewhat behind but never more than 60 days and always paid our bill and always were welcomed to renew with Clarke.

After they sold out, everything went ok for about 4 months. We then started getting bogus bills stating we owed 900 or so in arrears. Late fees, and other charges Yellow Book tacked on kept on mounting up. We were billed and dunned telephonically continually from Los Angeles, Cedar Rapids and King of Prussia, Pa. We paid a few bills to Los Angeles and Cedar Rapids, which never seemed to be recorded. We finally decided to deal with King of Prussia only. We first dealt with Kelly Tomlinson who promised to get to the bottom of it. She did not. We found over 800.00 in cancelled checks for 2006, which were not credited. We sent them to her and they were discarded.

I next contacted Kevin Lichorobiec of King of Prussia, and again painstakingly sent all the cancelled checks out to him. HE PROMISED HE WOULD GET TO THE BOTTOM OF IT WITHIN THREE WEEKS. IT IS 3 MONTHS LATER. He even said he found further monies we paid not credited. But he then said his boss would have to take care of it. Weeks went by, called him and he said it was passed on up to someone above his boss. Asked for names he would not give them to us.

Yellow Book will not stop harassing us or tacking on exorbitant fees even though then admit we are due some sort of credit.

They have now passed the buck to a former NOT EVEN A CURRENT EMPLOYEE OF CLARKE, NAMED Nanette Razo. She does not even work for them or Yellow Book and she says CLARKE HAS TO TURN ON HER COMPUTER TO CONNECT TO CLARKE DATA TO RESEARCH THE ISSUE AND THEY SO FAR REFUSE TO DO SO. I KNOW THE RECORDS WERE TURNED OVER TO YELLOW BOOK AND IF CLARKE DID NOT COOK THE BOOKS WHY CAN'T THEY BE MADE TO DO THE RIGHT THING. WE CONTINUE TO PAY AS MUCH AS WE CAN MONTHLY ANYWAY.

BUT WITH THE ERRONEOUS CHARGES THEY CLAIM WE OWE ALMOST AN ENTIRE YEAR OF ADVERTISING CHARGES ABSOLUTELY BOGUS.

HOW THEY BE MADE TO REALLY STRAIGHTEN OUT THIS ISSUE. WE UNDERSTAND FROM MS. RAZO THAT OTHER FORMER CLARKE ADVERTISERS ARE IN THE SAME BOAT.

Additionally, after selling out to Yellow Book, the color of our ads was so off we were issued credits, but nothing seems to help the illegitimate debt roll up.

This is a bad business. We have high FICO and no credit problems, but we cannot sleep at night with over 5000 of illegitimate debt hanging over our heads in this downturn.

Hoping for help.

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Update by Antdeco
May 09, 2008 3:44 pm EDT

Would be nice if you corrected the firm being complained about as Yellow Book not Anthony Decorators. As an update, contacted nanette razo on 5-08-08 and she still states Clarke will not give her access to their old records. Can you say somthing is rotten in Denmark.

Update by Antdeco
Apr 26, 2008 4:51 pm EDT

Please remove this complaint from google on Anthony Decorators as I inadertently listed us not Yellow Pages as the proper party the complaint is about as we are anthony decorators. Second request to remove or correct the party complainted about. Thanks.

Update by Antdeco
Apr 25, 2008 4:17 pm EDT

We are Anthony Decorators and this Complaint is against YELLOW BOOK USA NOT US. WE POSTED IT PLEASE CORRECT THE FIRM BEING COMPLAINED ABOUT IS YELLOW BOOK AND ANTHONY DECORATORS IS THE COMPLAINANT. THANKS.

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(626) 331-2363

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