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Anthem Blue Cross / customer services

Its been 4-5 months calling to Anthem CA on [protected],

They took maximum time to provide claim status, and also don't bother about provider concern

No Enthusiasm on call always took 15-20 mins hold to each DOS

sometime get anger on call and start asking unwanted questioned, to irritate the caller

Executive don't bother to took a step and resolve the issue .

Sometime they disconnect our call if we asked to help with some other issue

Mo
Aug 01, 2018

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