I purchased an Asus eeePC from which had an intermittent Bios problem which was on the first day. After calling them they sent me email telling me they would replace the unit _ GOOD LUCK -
After driving for 1.5 hours to the store the, the service fellow said that because the unit was intermittent they would have to keep it and check it and then send it to ASUS for repairs if need. Nothing was offered as far as a replacement unit.
Several emails have only achieved an apology but nothing on a replacement. I finally sent the whole unit back to ASUS and am awaiting their reponse.
AS FAR AS ANITEC .. BUYER BEWARE.. Once they have your MONEY that's it. YOU OWN THE PRODUCT.
Lesson learned, hope others will benefit from this information.