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Anchor House Financial

Anchor House Financial review: FRAUD 135

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6:18 pm EDT
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Unbelievable. I called this number on craigslist, knowing that it was too good to be true. But, what the hell. Right? WRONG! They advertised $700/month mortgage take-overs on pre-foreclosed houses. I figured that with the economy, anything is possible. The guy on the phone explained that I put $199 as a down payment and a no credit check (which doesn't matter b/c I have great credit, but not a lot of money to put down). So, I figured it was a good deal. I asked where I could view the list and he asked me "what credit line do you usually use?" I said Visa. He said "what's your expiration date on the card?" I replied, "why do you need my credit card information?" First Red Flag. He said "you need to put the $199 down now, but you get a full refund if you don't purchase a house. We will send you a list of houses to your email." He told me that all I had to do was call customer service if I didn't find anything and they would refund my money immediately, and they would honor that refund for up to one year. I asked him where I could find that information in writing and he said it would be sent in the email after I gave him my credit card number. Second Red Flag. I immediately looked up the Terms and Conditions on the website and about 1/2 way down I found where it said that in order to get a refund (which they only honor for ninety days) you had to send certified mail to Anchor House Financial with at least 5 denial letters from homeowners. Third Red Flag. I immediately read out loud to the guy what I found on the website, explaining that it was totally different from what he told me and he said "I don't know, that's just what they told me to read in the script." Are you kidding me? I laughed and said, "you realize that you're ripping people off, right?" And then he hung up on me. How do these people sleep at night? If I had $199 dollars to flush down the toilet I wouldn't be looking online for foreclosed houses. Like I said. Unbelievable.

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135 comments
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isabellmarie
, US
Sep 01, 2015 12:24 pm EDT

I agree completely

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isabellmarie
, US
Sep 01, 2015 12:22 pm EDT

This is such a scam! I'm extremely frustrated I didn't do my research first. My lawyer has already started a suit and if found to be a scam legally, I'm pressing criminal charges.

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ACOTB69
NOYB, US
Aug 28, 2015 11:33 pm EDT

I just got taken in too! I felt it was a little too easy and convenient; the guy was nice enough but something just wasn't adding up that I couldn't put my finger on. It seemed to me that the man I spoke to, didn't sound educated enough to be in the this business and when he asked me for my credit card # I got suspiscious but I figured $199.00 is a small price to pay to get to a virtual tour of the many homes available in my area - he said he was going to send me an email, that I never got, he also said he was going to call me back in a few minutes, the call never came, and he has my CC info - so I went to dig up some info on this company, and low and behold; I found a slew of complaints that confirmed my worst suspitions! I immediately alerted my credit card company who informed me that it will take 10 days for the charge to post and then I can dispute it. So I have nothing from them in my possession, no email, no company info, just a churning in the pit of my stomach. So yes, that happened less than an hour ago, and I immediately put the charge in dispute, and they better refund me, or else... Let me know about that petition; 'cause I will sign it! Thank you Smith 7162, lfor offering a solution; let's go to war on these bandits!

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Mr.Oneal
, US
Aug 18, 2015 10:37 pm EDT

I also got scammed by anchorhousefinacial were do i sigh

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Tresann
, US
Aug 18, 2015 7:29 pm EDT

I was just scammed by this place I want my money back [censored] where do I sign this petition to get these losers

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Smith7162
, US
Aug 11, 2015 1:46 pm EDT

I am in pursuit of a law suit with this company, It would greatly help if someone would take on the responsibility of getting a petition signed of all willing to stand up against this company. Each and every signature will contribute. My goal is to return the 199$ to everyone caught in this scheme and potentially a little extra for the added stress and inconvenience. Corrupt companies taints the very foundation of what America was built upon.
We have power by numbers, if interested in helping me, please comment...

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Being honest means
, US
Aug 04, 2015 7:03 pm EDT

I just spoke to the “manager” top of the line professionals! I requested a refund, she laughed at me asking if I read the terms and services. I then asked if I was told to read these before or after my cards was charged, she had to admit that it was after the payment was taken. However she insisted that I should have not agreed on the site and attempted to cancel instead. At no point I was tools that I would have to print out letters and mail them at my cost – that is the way it is supposed to work. I got this information after I accepted .They give you a list (which you can obtain at the city or a bank) and basically tell you to and I quote “play the numbers game “send out letters and hope that one of the pre foreclosed home owners agree to allow you to take over payments. I finally decided to get educated in the real estate industry and found out that I was totally scammed. Lesson learned – this is not right in this economy it is just wrong to conduct such business and why does the state of CA allow them to continue?

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Brucelia
, US
Jul 30, 2015 4:06 pm EDT

OK FIRST OFF, i called the local sheriff in there so called office area. The sheriff dispatcher states" i know where that location is" that is where i get a vacuum cleaner repaired, and that is where they sell new appliances as well. there are no such address that belongs to this organization of scammers. this people are bull sxxt. they do not have a lic to even operate as a business. also the way they get their listing leads is through county record, which by the way is free to the public. then they go to google map, there they would take birds eye view photos of the home that people are so called" INTERESTED IN" then after that is done they would post it. then people like us will try and buy it out of disparate needs . so they then say they would write letter for us to the home owner, but it ends up we have to rite the home owner our selves then give our own address. so they are 100% scams. call the local sheriff, they will tell you them selves,

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tinamarrie
Redford, US
Jul 22, 2015 10:40 am EDT

I checked this site before doing any business with them. thank god i did! due to these complaints, they will never here from me. wish everyone knew how to investigate before they jump into theses type of situations.

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Anchor
, US
Jul 20, 2015 6:57 pm EDT

They are spammer

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Tommy and Michele
543 Ethel Lane, US
Jul 16, 2015 10:04 pm EDT

My wife and I are relocating to Austin TX and we searched Craigslist and saw some homes with 3 bedrooms in Austin for half the normal price. We called the number and a guy picked up and said we could take over the mortgage because it was a pre foreclosure. We had a rent or buy option. He said he couldn't give any information until we paid 199 dollars . I needed a house to rent within a week he said no problem. So we paid and got told to browse. We saw no contact info. They said we had to mail the owners when I called. I said I needed a house in a week and that wasn't except able. I said I want a refund and they refused and said I had to wait 90 days even after I said they could be of no help. They should contact the owners but don't because it's obviously just a scam. I reported them to the better business bureau and so should you.

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Jon Herring
, US
Jul 08, 2015 4:47 pm EDT

Did anyone research how many new homeowners they have helped, who otherwise could not get a home? Did anyone bother to ask the 100k+ homeowners they have helped saved they credit and restore their honor when faced with foreclosure? Well did you think of who its working for and why a handful of complainers is small compared to the winners. You know Walmart gets complaints also and look at how much has been spent there over the last 10 years. NO FOUL ...NO HARM..

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Suspicious in SC
, US
Jun 28, 2015 11:51 am EDT

I just hung up from a call I placed in response to a Craigslist ad. I'm in SC and the agent had the same claims as others mentioned above. He was speaking so fast and what caught my attention was when he quickly asked me for my credit card info... RED FLAG. I told him I would put some thought into it (which meant I'd do some research) and call back once I decided. After reading the complaints posted here, I'm VERY glad I didn't jump at what SEEMED like a great opportunity. These folks should be ashamed of themselves. Im sure I'll be seeing them on an episode of AMERICAN GREED at some point.

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Shawn V
, US
Jun 22, 2015 11:37 am EDT

If you have given them any money .. Speak to your attorney. Good thing I did my homework on this company before giving them any money. I also spoke with my lawyer to get advice so that this company do not scam anyone else. I was directed to contact the attorney general of the state and report the phone number and website. So I did.. Make sure you all contact the attorney general of your state; they will go after this company and won't let up.

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PAUL
,
Oct 11, 2008 5:39 pm EDT

Look out for Anchor House Financial

They take $199.00 for access to their web site for preforclosed homes with the promise of THOUSADS of homes listed with pictures & balences of mortgages as well as phone # of current homeowner and mortgage company. I was also told that the $199.00 was refundable.
End result = website listed two properties without any pictures or info for the entire state!
Next state over listed = 0 properties
I call back and am told the policy for returns is (Impossable to attain)

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Ly Berry
,
Oct 17, 2008 8:56 am EDT

Looking into purchasing a home. Found them on backpage.com with the intent to get more information on a particular house listed. Gentlemen who answered the line said I had to pay a one time fee of $199 to handle title and what not and if I could not get would get the money back. Contacted customer service to further get information and was promised to get emailed detailed information but to date have not received it.

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flights4ny
New Haven, US
Feb 25, 2009 10:10 am EST

They advertise properties on Craig's List with the concept of renting to own or purchasing very cheap properties due to the current housing market. The ad claims it's Real Estate by Owner. However when you call the number you are left on hold for a long time. I questioned the person about the property and when I seemed to doubt him, he just hung up.

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Rose
Appleton, US
Feb 26, 2009 11:18 am EST

I was promised a list of house in a certain area, which Erin promised many homes with pictures, deatails and ways of making contacts, he had none of these only list not in the correct area and no pics or conact, when i called to make a complaint he hung up on me several times. I want my mone back!
Rosalie Bader

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kittle
, US
Feb 16, 2011 2:15 am EST

Oh, and you should know that they are using a different name now - American Standard Online

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kittle
, US
Feb 16, 2011 2:13 am EST

Absolutely all true. Total scam. Spoke with several different people who all told me different things. Now I had to close my credit card to be sure that they don't have my number anymore. Waiting to see if it was in time to cancel the charge or if it will go through anyway. If the charge goes through, then I get to try to claim fraud. Who knows if that will work. Wish I had thought to google the phone number from their CraigsList ad. I did flag it to be deleted, and will continue to flag all their ads if I see them. :(

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Out199
, US
Feb 15, 2011 10:03 pm EST

I would like to say we were in the process of relocating to anther state, and were getting quite desperate when we came across the company called Anchor House Financial. We paid the $199 money back guarantee and they emailed us the first 3 lists of houses, however they were in completely different states then we were looking to move to. After speaking with a woman who was very nice and apologized through the whole conversation, she sent me 3 other lists all in the area we were looking. We were given a template of a letter to send to the owners of the home and they were supposedly going to contact AHF to set up a meeting with us. We sent out letter after letter and never got a response. Our moving date came and went and we ended up going to a little tiny apartment just to get in the area where the new job was. We continued to look for a house, AHF sent us new listings every time I called. We finally gave up because we never heard from anyone. When I told them I would like a refund they told me it would not be a problem as they worked with me the whole time and knew we never heard from anyone. However in order to get a refund we were told that the acct department needed to see copies of all the denial letters we received from the home owners. We went round and round with this for 2 months. In the end I was told the only way to get my refund is if I give them the denial letters, which 1. The home owner would have gotten in touch with them not us 2. We never even heard back from anyone 3. The company verbally agreed they knew we never received any contact from any home owners because the only number listed on the paper we mailed was theres. This company is a major scam and unfortunately this was over a year and a half ago and I see despite complaints and reports...they are still allowed to operate, and apparently now, under another name!

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skamkiller
Tallahassee, US
Dec 21, 2010 12:41 am EST

They have changed their name to American Standard Online.

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Kathleen.
Pasadena, US
Oct 08, 2010 6:26 pm EDT

What do I do to get my money back? Who do I call? Is there a class action law suit against them? If not why not?

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Kathleen.
Pasadena, US
Oct 08, 2010 6:26 pm EDT

OMG this has happened to me what do I do to get my money back?

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Niecyb123
Dumfries, US
Apr 02, 2010 11:54 am EDT

My husband and I got sucked into this scam as well. We saw a home on craigslist and once we contacted the person we were directed to Anchor house. I will agree with one of the people who responded yes they were great about explaining the $199, however we paid our fee on Feb.13, 2009 and have sent letters a number of times and still have not gotten anywhere. We have had them do what they call custom searches, and again no luck. It's not about a person having $199, it's about not just throwing money away for no reason. As I said it has been over a year and we have gotten nothing. We called a number of times, and were told we would have to submit denial letters, but we don't get any type of response from the supposed homeowner or Anchor house. We have know begun the process of taking them to court.

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chringram
Los Angeles, US
Mar 31, 2010 12:28 pm EDT

saw a similar posting online and did a google for their phone number - thanks for posting this concern!

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Elizabeth DeVries
Tucson, US
Mar 29, 2010 5:01 pm EDT

They lied on the phone about what services they provided in regards to renting a home. Once I gave them $ and logged onto their site it was NOTHING what they said. THEY ARE A SCAM. I do not say this lightly either. I know how I was treated on the phone then what I found out on the website. It's too complex to go into but I am absolutely certain they are a SCAM.
DO NOT GIVE ANCHORHOUSE FINANCIAL ANY MONEY. REPORT THEM.

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ajs2010
Owosso, US
Jan 28, 2010 11:55 pm EST

I have a charge on my cc that I did not approve. I don't know how this place got a hold of my cc information but I have a $199.00 charge that I did not agree to. What can I do besides cancel my cc?

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ridgypluto
Fort Smith, US
Dec 15, 2009 2:22 pm EST

This company is a SCAM... They owe me $199 and every time I call they tell me to call back tomorrow. They have owed me the money since Oct. 28. Please do not fall for it like I did.

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Barry W.
Damascus, US
Nov 13, 2009 5:48 pm EST

I was in the mortgage business for 16 years. DO NOT fall for this SCAM. There is NO way they can rent or sell you a house in foreclosure or "pre" foreclosure without going through the bank or mortgage company that holds the note. Of course, any such note holder will want a credit report and proof of income, some kind of earnest money and more details before getting into the same situation again. THINK ABOUT IT.
American Standard or Anchor House Financial or whomever they are this time, can NOT offer you someone's house simply by you taking over the payments. It is a matter of Deed and any encumberances. Certain details will have to be satisfied in order to transfer a real property to another. American Standard says "don't worry about those things, you can take care of them later. Just give me you credit card information." That alone should raise a red flag. It's another TO GOOD TO BE TRUE warning.

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ozmarion
90731, US
Nov 10, 2009 7:12 pm EST

PLEASE FILE YOUR COMPLAINT WITH THE FTC (FEDERAL TRADE COMMISSION)
AT

https://www.ftccomplaintassistant.gov/

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Chris W.
Santa Barbara, US
Oct 26, 2009 9:35 am EDT

ANCHOR HOUSE FINANCIAL, AMERICAN STANDARD ONLINE AND FIRST STEP EQUITY ARE ALL ONE IN THE SAME. RAN BY THE SAME PERSON MIKE DAVENPORT OUT OF SANTA BARABARA AND MONTECITO, CALIFORNIA. HE USES THE NAME MDSQ PRODUCTIONS LLC AS THE CORPORATE ENTITY. LOOK THE COMPANY UP WITH THE DEPARTMENT OF CORPORATIONS IN SACRAMENTO AND REPORT ALL THE SCAMMING.

THE REGISTRATION # IS [protected]

And to serve a law suit the process agent will receive them at CHARTER CLAIBORNE HUGES
21 E. Canon Perdido St. Suite 218
Santa Barbara, CA. 93101

AND CALL THE DA ATTORNEY IN SANTA BARBARA AND THE US ATTORNEYS OFFICE.

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Lmn in mn
Mankato, US
Oct 25, 2009 2:13 am EDT

Well I have to say I did not read thru all this but "hank" works for them that is swhy he is talking them all up...but I called them just to ask questions cause it seemed to good to be true and ususally it is but they really were adament on me payin that money right away I told him I wanted to do a bit of research on it online first and I would call him back and he was like no you shoud just do it now because of all these reasons and I know some people get commission on stuff so I was like what is your name he told me and I said well listen I am not handing over hundreds of dollars to somethig that I don't know what it's about that would be like buying a house I've never seen so I was nice to him and said Hank (lol) I want to do some looking around and if I do call back I will be certin to ask for you...well sadly to say he hung up on me...figured it was a bogus scheem!

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Chris Wong
Santa Barbara, US
Oct 25, 2009 12:55 am EDT

ANCHOR HOUSE FINANCIAL, AMERICAN FINANCIAL ONLINE AND FIRST STEP EQUITY IS ALL ONE IN THE SAME. THE PARENT COMPANY IS MDSQ PRODUCTIONS LLC out of Santa Barabara, California . The Corporate registration NUMBER is...[protected]. Call the California Dept. of Corporations and check it out.

If you need to sue them, the Law firm of Charter Claiborne Hughes will accept process.

The phone numbers are [protected], [protected]-5369 and [protected]

Call the US Attorneys office and the DA of Santa Barbara and report them.

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l hill
Altadena, US
Aug 05, 2009 1:29 pm EDT

shut them down people dont have money to give away these day

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Want real experiences
Monroe, US
Jun 30, 2009 12:33 pm EDT

I spoke with "Paul" about this process, and after I started asking questions I was disconnected. Then I called back and the same person answered the phone. When I very nicely told him it was me calling back because we got disconnected, he stated, "It wasn't on my end." Rudely. A weird response for someone wanting your business. Then he asked if he could put me on hold. I was on hold, then got disconnected. I called back and got a guy named Carol. He was patient and answered lots of questions. Having previously worked processing real estate I had lots of questions. He had lots of answers. Most of it made sense. Having told him I needed speak with my husband, he gave me a number to call him back. He had a bit of difficulty deciding which number to give me...however is not too unusal with telemarketers having to figure out a call back number. So I am on here trying to research whether this is a scam. So far a lot of fears, but I am like the person above who wanted experiences AFTER having paid the $199. With those who did not get their refund, were there other conditions that maybe you felt wree unfair, but they were in agreement? SOunds like a scam. Also, I know when the market has trouble that lots of new business, and ways of doing business pop up. It is so hard to determine the legit ones for the scams!

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Bones
Raleigh, US
May 25, 2009 11:16 am EDT

My experiences with Anchor House so far have been more like Margie's than others. I have progressed to the point where I received the agent's info and informed him I will call back. But there were NO hassles and he was quite polite and I asked him many questions. I also told him if I call back, that I will have many many more questions. He had no problem and hoped that I would call back. He never asked me for my banking info or any of that. Then again, I am also like Margie in that it just feels too good to be true and my 'scamdar' is definitely going berzerk right now lol! I will continue to do some research and find out what is up and report back in the future.

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margie
Lawton, US
May 21, 2009 9:36 pm EDT

I too saw the ad on craigslist, became interested and called. The gentleman who answered was very polite. I asked him to explain to me how their program worked and he did. I pay a 199.00 fee for access to all of the preforeclosures in my area, I select which home I like, they make arrangements for viewing, I go to the bank (one they are working with) and the bank explains the terms to me, the title and deed are signed over to my name and bammm I'm in my new home. He told me all I needed to qualify was a job and a bank account. I told him that I have never heard of assuming someone's mortgage before without having to go thru a prequalification with the bank and a credit check. He assured me this was legit and gave me the website and said they were with the BBB. He didnt hassle me for anything, like I saod he was polite, but I advised him I will do my research first and would contact him again if I felt it was legit. Asked him for a direct line and he gave me "his direct line" along with an agent ID. Can't say that I received bad customer service, he provided excellent customer service, but I think the services provided by Anchor Financial are a scam and definitley too good to be true.

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skamkiller
Tallahassee, US
May 09, 2009 7:04 pm EDT

Other numbers used by Anchor House:

[protected]
[protected]

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Albert
, US
Apr 21, 2009 10:24 am EDT

If someone has received their monies from this company please contact me at powerflightme@yahoo.com. If you have NOT received your refund please contact me as well. The proper authorities will be notified and AnchorHouse Financial will expose their foundation of doing business with this man of conscience. I will have the proper Enforcement present. This will not be the day to scream SCAM with a loose lips nor will my cause for refund compensation vanish. I contacted this company to find a home for myself. They do well to make that come into my reality. Mr. C Powers

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