AN & Associates / solar bird fountain
I ordered the solar powered fountain pump to add to my birdbath. It took a while to arrive which was okay. However the package did not contain all parts as depicted in the assembly instructions. It was missing part # B1 which is the connection head. Without this part, I cannot complete the assembly and make the pump work.
Upon examining the instructions, it says "After-sale service. Our customer service is friendly and hassle-free, please contact us if needed:
-Refund or Replacement
-Package not in perfect condition."
The problem is they provide no email or phone number! I have no paperwork with the package. Has anyone resolved how to get a refund?
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