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AN & Associates
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AN & Associates
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1.0 193 Reviews
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AN & Associates complaints 193

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V
1:06 pm EDT

AN & Associates bird bath fountain

I ordered the bird bath fountain and when I received it I was missing parts. Also, the directions on how to put it together were horrible. I wanted to get the missing parts and to use the fountain, but in the meantime my grandson has fallen against and knocked over the bird bath and it broke. Now I could not use it even if i wanted to. Please contact me and I will let you know how to reimburse me. [protected], my name is Vicki Smith @ 1132 Lohoff Avenue, Evansville, IN 47710

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12:43 pm EDT

AN & Associates water jet cleaning solution

I got the Jet but not the Free Bonus Water Jet Brass Fan Tip.I only have a Tip that puts out av strean the size of a standard pencil This will not do it would takev forever to clean a deck or do siding I would like the company to send me a tip so I can do the job properly

My name and mailing address is:Terry Lillicrapp

135 Stoney Bank Rd.

Glen Mills, PA 19342

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1:18 pm EDT

AN & Associates ios wireless headphones

I have sent 3 emails, one on 4/18, one on 4/20 and one on 4/25 seeking information regarding a refund for my iOS wireless headphones, order #112043. I called both of the customer service numbers that the AN &Associates Co. Inc. website said to call and both were disconnected. I am sending both pairs back for a full refund as the red set was damaged upon arrival. There was no return packing slip nor an address on the website. I need an address for returns.

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9:51 pm EDT

AN & Associates travel adapter hasn't arrived yet, it has been just over 3 weeks.

Hello, I ordered your travel adapter on 4th April. Do you know if it is on it's way yet? My trip overseas starts soon and I had hoped to have it by now. Here arre the details for you. Please respond, so I know whether to buy another one or not. I am looking forward to receiving it. Thank you.
Lizi Reese

4/04/2019 05:23:57 PDT
Transaction ID: 5J940593B9392361J

Hello Lizi Reese,
You sent a payment of $36.94 USD to AN & Associates Co. Inc.
(paypal@perfecttraveladapter.com)

It may take a few moments for this transaction to appear in your account.
Merchant
AN & Associates Co. Inc.
paypal@perfecttraveladapter.com
800-400-0388 Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
Lizi Reese
17 Kotare Lane
RD 1 AKAROA, CAN
7581
New Zealand
Shipping details
The seller hasn't provided any shipping details yet.
Description Unit price Qty Amount
$36.94 USD 1 $36.94 USD
Subtotal $36.94 USD
Total $36.94 USD
Payment $36.94 USD
Payment sent to paypal@perfecttraveladapter.com

From amount $56.75 NZD
To amount $36.94 USD
Exchange rate: 1 NZD = 0.650883 USD

Invoice ID: #[protected].1

I

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1:42 pm EDT
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AN & Associates anti snore head band

I finally received the band yesterday after weeks of waiting. It doesn't work and I want to return it, but there was NO information about anything on the package. I cannot use it because it requires 2 hands to be placed on head and I only have full use of one hand. My name is Patricia Barber, 130 Tatum Drive, Middletown, NJ 07748.
I'd like an RMA # and I'm not waiting another 3 months to get it.
Thank you very much, Patricia Barber

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3:24 am EDT
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AN & Associates solar bird fountain

Dear Sir/Madam, I ordered on April 2nd a solar bird fountain which I was delighted to receive today. Unfortunately, the connecting head and nozzles are missing. I checked web sites and found that these items are in a single package. Could you please forward them at your earliest convenience.
Regards,
Hilary Duignan
Transaction ID : 9FX44367AW9180230
Invoice: # [protected].1
Unit 302/ 17 Riversdale Road, Hawthorn, Victoria, Australia, 3122

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1:35 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered two Smart brella umbrellas - one pink and one purple. They FINALLY arrived but the pink one is broken and no paperwork or instruction on how to return defective product. Based on all the current complaints I read with no action taken, if I do not receive a response within the next week, I will file my complaint with Pay Pal to get my refund.

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R
1:11 pm EDT

AN & Associates active back brace

I have been waiting for my order#2914 for a back brace. I have not heard anything except more advertising. I have emailed company many times(since that seems to be the only option) to contact them. They sent a fake tracking number also which has not been updated since 3/05/19.They have been paid thru Paypal already.I have sent a notice to Paypal. I'm at my witts end and feel I have done everything I can think of.
The item was $39.95 and was ordered 2/26/19. I feel I have been scammed and want other people to be aware.

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12:29 am EDT

AN & Associates reference order # 50550

Reference Subject order #50550

I ordered this item on 2/5/219 paid $ 33.95 with PayPal to AN @ Associates Co. INC. I have not received any Msgs, as to the status of my purchase. My efforts to correspond with the company have been unsuccessful. Perhaps I am doing something wrong.in any event I would like a update as to the status of this order (#50550). Please advise as soon as possible. Thanking you in advance for your attention and response to my query.

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11:03 am EST
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This review was chosen algorithmically as the most valued customer feedback.

this product does not work. it took months to get it and now I can't use it. it has no paper work with it and no phone number or email address so I can't get in touch with the company. I would like a replacement that works or a refund. My name : Patricia Englebert Address: 670 Riverview Rd Quinton, AL 35130 Phone [protected] I would appreciate any thing you can do for me. thank you

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7:08 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Received the earbuds and they don't charge or sync together. I sent 5 emails and no response. Good thing I purchased them with paypal and they are assisting me in getting my refund. Shady company. * I wouldn't do business again with them. Response from them-alternatively, we have talked to our manager about this issue and they have advised that we may...

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11:43 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I ordered this recorder Jan 16, 2019 and have received it. It was a gift for someone. HOWEVER it is not what the person wanted. Therefore, I NEED to return it. How do I do this? Neither phone # that you have given for customer service is operable. I ordered this through PAYPAL and do not want to be forced to open a complaint with them. Please send me...

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N
7:27 pm EST

AN & Associates neck light for knitting

I ordered a set of 4 lights that were designed to wear around your neck for knitting and other hand work. They arrived withing 10 days. Batteries were not included. I tested them all with the same set of batteries and one of them does not work. I have no way of reaching the company except snail mail. Can anyone provide me with a phone number? or email.

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5:49 pm EST

AN & Associates frog fountain

I ordered the solar powered frog fountain on January 3, 2019. I received the solar powered pump on February 10, 2019 but not the rest of the fountain. I have tried calling during listed business hours and always get a recording stating you are closed. My invoice # is [protected].1. I would like the rest of my order. If this isn't possible than a refund. I am expecting your response soon.

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1:42 pm EST
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AN & Associates ws-858 karaoke microphone

I have tried several times to email you regarding the missing audio cable, for the MS-858 Karaoke Microphone I ordered.
I did get the charging cord but I did NOT get the audio cable.
This is the information advertised-----Package included: 1 x Microphone 1 x Charging Cable 1 x Audio Cable
I have called 905-448-8729 & it says it is not a working number!
I have called 800-400-0388 today Wed. Feb. 20, 2019 at 1:00 PM Eastern Time & it says you are closed!

I need to know if you are going to send me the audio card or if I should return it for a full refund.
Please let me know ASAP.
Thank you,
Dixie Olson

[protected]

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5:06 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a very nice shower kit for for bathing, for my wife, for her birthday. It took over 2 weeks for it to get here. She thought I forgot her birthday because it took so long to get here. When it finaly got here, the package was so small, I knew something was missing. The package read, "received in damaged condition, initials 16901." when she opened...

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J
6:38 pm EST

AN & Associates vhs to dvd

I purchased this Nov. 27, 2018. I never received my product until January 2019. I tried to use it and it is only for Windows 2000 xp, vista, win7. on the advertisement it was listed as Window 10 compatible and it is not. This thing cost 40.00 (I rounded). This product should not even be sold being that 90% of computers is now Windows 10. I contacted Paypal and started an investigation when I didn't receive it in a timely manner, but then didn't go through with it, when it arrived in Jan. I believe you should stand by your product and make this good. I bought in good faith. Either give me a refund through paypal or give me a product that works with Windows 10. My name is Jonnie Conley 63 Geneva Lane Chapmanville WV 25508 United States. My email: [protected]@gmail.com

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4:00 pm EST
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AN & Associates returned item-received no refund

PayPal Credit
Make a PayPal Credit payment
Ship to
Karen Childs
87826 Limpit Ln
Florence, OR [protected]
United States
Category
Electronics
Transaction ID
63202056VX2552613
Return shipping refunds
Request return shipping refund
For more info See Terms
Seller info
AN & Associates Co. Inc.
[protected]
https://www.iscannerpro.com/
Invoice ID
#[protected].1
Purchase details
Purchase amount$68.94
Total$68.94

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Update by Karen Childs
Jan 30, 2019 4:03 pm EST

ordered, delivered, declined at door, post office sent back to sender without opening, no refund.

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M
11:34 am EST

AN & Associates heated gloves

This company took almost 2 months to deliver my order,
I only got a response from them when I involved Pay Pal in a complaint on my behalf
When the heated gloves did arrive they were Not what I had ordered
I was under the impression I was receiving the re chargeable USB battery operated gloves
NOT battery operated one's DO NOT ORDER FROM THIS COMPANY IF YOU CAN AVOID IT
Trying to get a refund
Mjanzer

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N
9:57 am EST

AN & Associates socks from compression.com

Invoice #[protected].1 and transaction id, 998506474n836091j
I ordered a set of 6 compression socks on jan. 5, 2019. I have yet to receive them. Payment was made through paypal. I contacted my compression socks.com with this concern and received an automated response that they would get back to me as soon as possible. That was over 10 days ago. If I do not receive my order within the next 10 days, I will contact paypal and cancel payment.

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Beverly wendling
, US
May 03, 2019 5:52 pm EDT

i was charged from my bank a total of $33.27 for socks i didn't ordered and believe it or not the socks arrived in the mail and i still didn't order them. I am sending them back but want my money put back in bank.

Overview of AN & Associates complaint handling

AN & Associates reviews first appeared on Complaints Board on Feb 21, 2017. The latest review Product not received was posted on Nov 24, 2023. The latest complaint vhs to digital file converter was resolved on Jun 05, 2019. AN & Associates has an average consumer rating of 1 stars from 193 reviews. AN & Associates has resolved 1 complaints.
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  1. AN & Associates contacts

  2. AN & Associates phone numbers
    +1 (905) 448-8729
    +1 (905) 448-8729
    Click up if you have successfully reached AN & Associates by calling +1 (905) 448-8729 phone number 0 0 users reported that they have successfully reached AN & Associates by calling +1 (905) 448-8729 phone number Click up if you have UNsuccessfully reached AN & Associates by calling +1 (905) 448-8729 phone number 0 0 users reported that they have UNsuccessfully reached AN & Associates by calling +1 (905) 448-8729 phone number
    +1 (800) 400-0388
    +1 (800) 400-0388
    Click up if you have successfully reached AN & Associates by calling +1 (800) 400-0388 phone number 0 0 users reported that they have successfully reached AN & Associates by calling +1 (800) 400-0388 phone number Click up if you have UNsuccessfully reached AN & Associates by calling +1 (800) 400-0388 phone number 0 0 users reported that they have UNsuccessfully reached AN & Associates by calling +1 (800) 400-0388 phone number
  3. AN & Associates emails
  4. AN & Associates headquarters
    2740 Slough St., Mississauga, Ontario, L4T1G3, Canada
  5. AN & Associates social media
AN & Associates Category
AN & Associates is related to the Administration and Services category.

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