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AN & Associates / heated gloves

1 United States Review updated:

After a month I finally received my order on December 26th. Of course that isn't the end of my complaint. These were Christmas presents that I didn't get in time. Now the problem is that they are not the sizes I ordered. Can't get ahold of anyone because the phone number [protected] has a recording that simple states that they are closed! Doesn't list their hours! Emailed them also at info@freeshipdeals.com. This is the only response I have received
Thanks for reaching out! Our support team will check your message (61904) and work on your request. Please allow 1-2 business days to receive a response. To help us assist you faster, please respond to this email with your order number. If you haven't placed an order, you can disregard this. We appreciate your patience!

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Doesn't seem like good business practices! I have filed a dispute with my Paypal account.

Rc
Dec 27, 2018
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Comments

  • Jo
      31st of Dec, 2018
    0 Votes

    I have not received my heated gloves, no tracking number, I located there phone number 1-800-400-0388, I called the message told me that they were closed, tried again today they said the number was out of service. DO NOT PURCHASE ANYTHING FROM THIS COMPANY, ALL I HAVE SEEN IN COMENTS IS BADDDDDDDDDDD.

  • Po
      4th of Jan, 2019
    0 Votes

    I also ordered the heated electric gloves - in early November!!! I received them a few days AFTER Christmas (of course, they were supposed to be a Christmas gift for my boyfriend.) I contacted them several times during the 6 weeks it took to get them...they just kept saying they had more orders than anticipated.
    Now, to add insult to injury, I ordered an XL and received a SMALL/MEDIUM!! I hate to even contact this company and wait another 6 weeks for a resolution :( Will see if my Paypal account can resolve this.

  • Ko
      12th of Jan, 2019
    0 Votes

    I purchased as well on December 5th and haven't received my order. Paid through PayPal but that hasn't been much help. I am furious, I have tried several different emails without any help. I think I was screwed out of $50.00! This company sucks!!

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