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1.0 193 Reviews

AN & Associates Complaints Summary

1 Resolved
192 Unresolved
Our verdict: If considering services from AN & Associates with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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AN & Associates reviews & complaints 193

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10:15 am EST

AN & Associates knitting lamp pink

On October 22, 2018, I received an email informing me that the 2 Pink Knitting Lamps I ordered, ( order # 3482 ), were shipped. As of today, November 5, 2018, I have not received them. I did, however, receive the two green lamps, a different order number, which I ordered that same day.

I ordered the pink lamps on October 2, 2018.

Please advise the status of this order.

Thank you,
Virginia Haggart

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3:01 pm EDT
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AN & Associates clothing (hoodie)

The following [protected] appeared to not work and the other number that I have
[protected] just leaves you on hold for 10.5 minutes and then hangs up.

They give you the recording please hold and this call might be recorded...Its all bull, nobody every pickups up.

I'm dealing with the following (I guess sub company)
A N & Associates FlorenceScovel

A N & Associates FlorenceScovel
[protected]
http://an-associates.com/
[protected]@an-associates.com

Its been weeks and nothing. I hope Paypal refunds me.

They have a Canadian address but the message is with an Asian accent and I believe they are overseas based.

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2:59 pm EDT

AN & Associates ase

I have written 2 letters to AN & Associates asking that you please stop sending the compression socks and to quit charging my Visa card every month. To no avail they keep coming and you keep charging my account. I'm fixing to cancel the card to stop you and I'm also reporting you to the Better Business Bureau. By the looks of the number of complaints I'm not the only one. It was a mistake doing business with this company because it's obvious you are not reputable. If you have any questions please email me but I want this stopped immediately. I could 't wear all those socks if I wore them everyday till the day I die.

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11:28 am EDT

AN & Associates "hello" gps kids watches

I ordered 2 of the "hello" GPS kids watches and only received one. My PayPal account has been charged for the two that I ordered.
Please send me the one that I did not receive. If unable to fulfill my order, let me know as these are for Christmas presents and Credit my PayPal account for the one that I did not receive. I would like a reply sent to my e-mail @ [protected]@hotmail.com.

Karla K Malouf
2500 W 7th Street
Hastings, NE 68901

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8:34 am EDT
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AN & Associates sub drive for android phone

Drive does not work. I've even taken it to Verizon to get them to help me. It doesn't fit properly into my smart phone portal and it never registers as being present when it is inserted. There was a short little sheet of directions included, which I followed exactly. I want my $40 back. Tell me the procedure for this. There was no paperwork included with the drive as most companies provide which informs a customer of what to do if item is defective. I don't want to simply return it to the return address on the envelope and never receive a refund. I'm afraid I've been scammed.

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10:14 am EDT

AN & Associates power scrubber brush set

I order this product from them on Facebook and release it doesn't come with the drill which they didn't state that when advertising. I order it and release that not what I need. I called the number they have on the item and got a message that the number is temporary, not available. I called another number they have on their website and got the number is not correct.
I sent them an email and also called PayPal and put a dispute on the transaction. The next day the money was taken out from my account. I believe this AN & Associate is not doing things right and they have to be looked into.

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10:23 am EDT
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AN & Associates inductive truck

Did not receive complete toy. Although not stated clearly in all ads batteries are included. The package has spaces for the 4 batteries but all 4 were missing The packaging was damaged so I opened it and discovered the batteries were missing.

Unacceptable! Please respond and send them or I will be forced to report this to B&B.

3401 osprey lane
Wilmington NC 28409

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10:49 am EDT
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AN & Associates solar powered fountain on 18th

You ask me for vidioe evidence, i sent you all of it, sent emails to you for a refund, but no response, so contacted paypal, payed for it on 18th june 2018, please help me, , , it was working well, but not long enough, i want a full refund, paypal has got all the information from, so please do something about it, everybody that saw it working said how good it was, , , ,

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3:33 pm EDT
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AN & Associates bird water bath disc

On May 7, 2018 I ordered bird splash water disc. It was paid for through Pay Pal. I returned this item on July 19, 2018. I have never heard anything from your company and my account with Pay Pal has not been credited for this return. The amount owed to me is $38.94, plus $5.77 for return shipping.
I would appreciate immediate assistance to solve this issue.

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12:56 pm EDT
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AN & Associates wireless phone charger

I received my order long after I placed the order in July. When I received it it had no instructions really so I just plugged it in. of course it did not work! All i want is a refund for the $26.99 i paid for the item. i will be happy to send back. please respond to this email at my personal email address [protected]@comcast.net. thank you. i don't understand why companies like this proceed to advertise and then rip you off. there is no need for this really. i work hard for my money and respect to get it in return.

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10:46 am EDT
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AN & Associates levitating magnetic globe

I ordered two magnetic levitating Globes but I did not receive the globe instead I got a levitating cocktail glass made of plastic. I would rather have the Globes, it being that's what I ordered in the first place. My name is Gary cygan I live at 272 Ocean Avenue Brentwood New York 117 1 7 the invoice number ID [protected].1my home phone [protected] I would really appreciate a response as soon as possible if not by phone my email address is sanman 340 @yahoo.com Thank You

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3:13 am EDT
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AN & Associates undelivered product

On 25 August 2018 I ordered and pay for, through PayPal, a mini usb audio cassette tape converter to mp3. There was no confirmation of order from A N and Associates but payment went to [protected]@an-associates.com. Transaction ID: 6VX78726604939240. To date I have not received any item or confirmation of its delivery date. When will the item be arriving?

Keith Withers
kaj.[protected]@gmail.com

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12:52 pm EDT

AN & Associates solar powered fountain pump

All the parts were included, and I followed the instructions exactly as written. I left it in my bird bath for two weeks and kept it filled with water. It is located in a part of my yard that gets full sun all day for at least 10 hours. I live in Northern California where we do not have cloudy days.
This product does work as described on Facebook with a photo of the pump spraying. There were no return instructions or label, nor was there a telephone number to contact.
I've already wasted $29.99 plus shipping. I refuse to waste any money by returning it.

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5:22 pm EDT

AN & Associates solar powered fountain pump

I'm so disappointed. There are few things I can take part in as I am physically handicapped. I live in the south where there is lots of sun and lots of beautiful birds. I was so looking forward to watching the birds bathing. My solar fountain was missing a part #B1. I cannot assemble the fountain without it. I have read many similar complaints. This company needs to make this right or Online shopping will become tainted. I do a lot of shopping Online and I will surely hesitate doing so in the future.
Virginia Ruiz - email: [protected]@yahoo.com

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5:14 pm EDT
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AN & Associates vovg earbuds

Earbuds are crap. They don't work. You can't hear anything through the earbud.
The package contains only 1 earbud, not a set of earbuds. I bought 2 earbuds different corols. The earbuds are huge.
There wasn't anything like invoice or packing slip with information like how to return them for a full refund. I could only find the return address.
Worst product ever.

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11:36 am EDT

AN & Associates wireless car mount charger

There was no invoice, email or anything to indicate when or if this was ordered by me. I have no email confirming this products's order, status or expected delivery. Nor has I ever received any products from this company. My Samsung is 4-5 years old & there's nothing about it wireless. This is the only information I have on it.
I do shop with Newegg.com, Brad's Deals & some clothing site.
Since I have a charger & a holder for my phone, it is unlikely I would order another. I've enclosed pics or item & shipping label to try & narrow down the search. This is my 2nd submission as I was asked to provide more information to back track this product. My email is [protected]@gmail.com. Thank you

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7:05 pm EDT

AN & Associates solar powered fountain pump

It doesn't work. I'm very unhappy as I waited a long time for it. I just want it returned and I want my money refunded in full. There was no phone number or address enclosed in your one sheet of paper work. Although it claimed that issues and customer service were easily accessed. This is in the mail and being returned. I won't do business with you all again.

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11:11 am EDT
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AN & Associates solar powered fountain pump

Subject: Order No. DE14433 - RETURN INFORMATON

Message Body:
Solar Powered Fountain Pump was purchased for a gift and was not wanted and never used therefore, nothing wrong with the product. I have no personal need for it and would like to return it.
I know I need to supply a tracking number once I mail it back. I need the company name and address to return it for a credit put back on my credit card.
Thank you.

This e-mail was sent from a contact form on AN - Associates (https://an-associates.com)
Only response is a form e-mail, Both phone numbers [protected] or [protected] are useless. I have sent six e-mails with no company name and address to send back product returns.

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6:26 pm EDT

AN & Associates flash device ios windows android 128gb

On August 16 I received a package with tracking number [protected] 05 My customer reference number is 1600480. The package had two labels; one from Mississauga ON Canada and the other one from West Seneca, NY I opened it and tried a cord that was with it and it did nothing. I pushed out the USB side on the devise for my computer and put it in the port. Nothing popped up on the screen as it said it would. I went to my Apps and couldn't find anything to help with the flash devise. I put it in my iPhone and a message popped up that I needed the app. I clicked on it and nothing happened. Disappointed, I put it back in the box . That was when I discovered that my 128MB flash drive that I was charged for was really a much cheaper 8MB drive.

My hopes of having my pictures all in one place with duplicates eliminated are crushed. Disappointed and angry, I want to send it back. I want my money back. There is no way to contact them. I will contact the credit card and let them know what happened and tell them not to pay. They request that i work it out with the company. The company made sure that I can not contact them. This smells like fraud..

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4:31 pm EDT

AN & Associates travel adaptor

I bought the travel adaptor in early August 2018. It is a travel adaptor with four knobs to pull back and fourth along a groove, , each knob when pulled out configures a plug suitable for a region or country, in this case, US, UK, EU and AU. I took it out of the package and shifted the knob for a UK plug and it promptly got stuck there and could not be moved back to its original position This means of course that all the other knobs are unusable. . This is unbelievable poor craftsmanship. In other words selling junk! I found this site only by putting the company AN associates into google and was led promptly to site because there were many other complaints about this company. DON'T DO BUSINESS WITH THEM! YOU HAVE BEEN WARNED.

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