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If you are thinking abou going to work for Amy Brown think twice. Mrs. Brown comes off as a very Christian person, but iif the truth be known she is a horrible supervior, a hypocrite and a habitual liar. She constantly bad mouths her church members, degrades her employees and most of all has some questionable practices when it comes to following State Farm Policies and Procedures. She has been through 18 employess inn less than two years. She treats ad talks to her employees as if they are slaves on her plantation. If you want to keep your dginity stay clear of AMY BROWN! She will promise you the moon, but when she wants to get rid of you there is NOTHING that she will NOT do!
The complaint has been investigated and resolved to the customer’s satisfaction.
As someone who has been in the insurance industry for 30 years I am writing this letter due to a State Farm Agents questionable practices. As an licensed Agent I m shocked to find out that State Farm Agent, Amy Brown located in Villa Rica, Georgia is promoting unethical behavior to one of her employees Marla Shaddix. Mr. Brown sent Ms. Shaddix who is NOT a licensed insurance representative, to the homes of potential life insurance customers with the mouth swabs required to get a life insurance policy. Ms. Brown told Ms. Shaddix to take the swabs to the potential customers at their home, leave the swabs with them to swab their mouths and then they would be returned to her office to be processed. When has this become an industry standard. In all of my years as a licensed agent we have always required a licensed agent to do the swabs themselves and take them back to the office. I would NEVER leave a swab there for a potential client to do themself. How do WE really know it was their own mouth they swabbed? They could have swabbed ANYONE'S mouth. What if it turned out they had Aids etc. and then the insurance company is out paying a huge life insurance policy on someone who should not have been insured anyway, not tto mentionn that the chain of command has been broken with the swabs. The agent has NO idea where the swab has REALLY been! I am absolutely shocked and floored that this type of behavior is being carried out by a licensaed State Farm Agent! What example is this setting for the indusrty? Ms. Brown's staff as well as potential clients. Her reasoning is that Ms. Shaddix goes to church with these potential customers, therefore THEY can be trusted doing their own swabbing. This is absolutely incomprehensible! I hope someone takes some sort of action because this type of unethical behavior is giving the Insurance Industry a horrible reputation. Is this the example we as insurance agents want to set for agents coming into the industry as well as our employees, I think not! I am absolutely beside myself that this type of practice is going on! It needs to stop!
She uses her employees to do HER dirty work in order to make a BUCK!
What is this complaint all about? It's totally fabricated! Anyone who knows Amy knows that she is smart, always fair and ethical, and is one of the kindest people in the business. I wouldn't want my insurance with anyone else but Amy.
I have been with Amy Brown for over 10 years. She has my business insured, my personal insurance, and I many of my family members. I recently recommended my daughters to her as they are now on their own. She has always treated me and my family with with upmost respect and dignity. I have been with her long enough to work with everyone in her office and have always had a very professional experience because they care. As a business owner, people should know that not all employees are good employees... and the person who made these erroneous comments couldn't be more wrong, Amy's people talk very highly of her, and I would recommend her to ANYONE.
I totally DISAGREE! Amy is great!